Accounts Receivable Specialist

Job Description

Job Description

At Concraft, our mission is simple: Positively Impacting Lives . Every day, we help homeowners, businesses, and communities recover from unexpected loss by restoring their properties with care, integrity, and accountability. For the last 40 years, we’ve built our reputation by doing what’s right for our customers, our teammates, and our partners. We believe the work we do behind the scenes is just as important as the work done in the field, and every role plays a part in helping people move forward after a disaster.

The Accounts Receivable (A/R) Specialist plays a key role in keeping Concraft running smoothly behind the scenes. This position is responsible for billing and collections from project completion through final payment, working closely with insurance carriers, TPAs, homeowners, and our internal project teams. Accuracy, follow-through, and communication are critical to success in this role.

We are a drug-free company.

Compensation:

$18 - $23 hourly

Responsibilities:

• Preparing and submitting accurate invoices for restoration projects
• Managing accounts receivable aging and following up on outstanding balances
• Communicating with insurance adjusters, TPAs, property managers, and customers regarding billing status
• Posting payments and reconciling customer accounts
• Identifying and helping resolve billing discrepancies, short payments, and denials
• Maintaining organized and detailed documentation in the company systems
• Working closely with Project Managers, Estimators, and Accounting to resolve billing questions
• Supporting month-end close activities related to receivables, including sending monthly statements to customers
• Following established processes while helping improve efficiency where possible

Qualifications:

• Accounting degree preferred, or equivalent hands-on accounting experience, with 1–3 years of related Accounts Receivable or accounting experience
• Experience in restoration, construction, or insurance billing is strongly preferred
• Comfortable working in a fast-paced, deadline-driven environment
• Strong attention to detail and organization
• Clear, professional communication skills
• Proficiency in Microsoft Excel and accounting software
• Experience with Xactimate, Dash, Encircle, Sage 100 Contractor, or similar systems is a plus
• Other duties as needed

About Company

Since 1986, Concraft has provided emergency restoration and reconstruction services throughout the Greater Detroit Metro Area and Southeast Michigan. From water and fire damage to full property rebuilds, our team is trusted to help people through their toughest days with compassion, expertise, and professionalism.

We take pride in building a culture where every team member can make a difference. At Concraft, you’re not just managing the numbers; you’re helping support a mission of restoring properties and rebuilding lives.

Learn more about careers at Concraft: -us/careers