Host or Hostess

Job Description

Job Description

Responsibilities

• Welcome guests with a warm, friendly, and professional attitude
• Manage guest seating and table rotations efficiently
• Maintain accurate wait times and communicate them effectively
• Answer incoming phone calls and assist guests with inquiries
• Assist with online and takeout orders
• Maintain cleanliness and organization of the host stand and lobby area
• Coordinate with servers and managers to ensure smooth guest flow
• Help manage reservations and large parties
• Thank guests as they leave and invite them back
• Assist with light side work and dining room support as needed
• Promote current specials, loyalty programs, and restaurant events

• Previous restaurant or customer service experience preferred but not required
• Positive attitude and strong communication skills
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor
• Dependable attendance and punctuality
• Team-oriented mindset
• Ability to stand and walk for extended periods
• Comfortable using POS systems, waitlist software, and tablets

The perfect candidate:

• Loves interacting with people
• Smiles naturally and makes guests feel welcome
• Remains calm under pressure
• Works well with a team
• Has strong attention to detail
• Takes pride in creating memorable guest experiences
• Most Importantly Understands that hospitality is more than service—it's making people feel at home

• Flexible scheduling
• Full-time and part-time opportunities
• Growth opportunities within the company
• Positive and supportive team environment
• Employee meal discounts
• Work for a respected local restaurant that has been part of the community for over 50 years
• Opportunity to be part of an exciting period of growth and extended dinner service

Applicants must be available to work a combination of:

• Weekdays
• Weekends
• Holidays
• Morning and evening shifts

If you're ready to join a team that values hospitality, teamwork, and creating exceptional guest experiences, we'd love to hear from you.

Apply today and become part of the Mom's Kitchen family!

Requirements

2 Years in the industry

Punctuality with reliable Transportation

Use of Toast POS and Toast Tables a Plus