Retail & Warehouse Associate

Job Description

Job Description

Who We Are
SkyBlue Pool Supply & Service is a family-owned business rooted in integrity, expertise, and long-standing community trust. Our team proudly services residential and commercial pools across Los Gatos, Monte Sereno, Saratoga, Cupertino, Los Altos, and San Jose. From our fully stocked retail store to comprehensive pool service and equipment installation, we are known for doing the job right—with professionalism, care, and excellence.

Job Overview
SkyBlue Pool Supply & Service is looking for a motivated Retail & Warehouse Associate to support both customer-facing retail operations and behind-the-scenes warehouse activities within our pool supply and service business. This role is ideal for someone who enjoys variety in their day, works well in a fast-paced environment, and takes pride in keeping operations running smoothly.

The ideal candidate enjoys staying organized, helping customers, and contributing to a team-oriented environment. This is a great opportunity to grow with a respected, family-owned company that has proudly served the Bay Area for over 60 years.

Retail Operations

• Assist in-store customers with product selection, water testing, and general pool and spa supply guidance
• Provide friendly, knowledgeable, and professional customer service
• Answer customer questions and resolve basic inquiries in a timely manner
• Process customer purchases, payments, returns, and other point-of-sale transactions accurately
• Maintain a clean, organized, and professional retail environment
• Restock and merchandise retail products to maintain an organized and well-presented sales floor
• Monitor product availability and communicate inventory needs to the appropriate team members
• Support the office team with administrative and operational tasks as needed
• Work collaboratively with team members to ensure smooth and efficient daily operations

Warehouse & Inventory Support

• Receive, unload, inspect, and organize incoming inventory and supplies
• Stock and rotate products while maintaining an organized and accessible warehouse
• Refill and restock pool chemicals and other frequently used supplies
• Monitor inventory levels and communicate low-stock or supply needs
• Prepare materials, chemicals, equipment, and supplies for service technicians and deliveries
• Assist with loading and unloading delivery trucks and service vehicles
• Clean and maintain pool filter elements according to company procedures
• Perform routine janitorial duties, including sweeping, mopping, vacuuming, cleaning restrooms and common areas, emptying trash, and maintaining a clean and sanitary facility
• Maintain a clean, safe, and organized warehouse and work area
• Follow proper safety procedures when handling chemicals, equipment, and inventory
• Assist with general warehouse, delivery, and facility tasks as needed

Qualifications 

Minimum 1 year of customer service experience 
Strong communication, organization, and problem-solving skills. 
Physical ability to lift/move up to 45 lbs and stand for extended periods. 
Detail-oriented, adaptable, and able to multitask in a fast-paced environment.