Dispatcher - Full-Time - $24.00/hr

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Skills / Requirements

HIRING IMMEDIATELY

Sunstates Security is currently hiring for a Full-Time Dispatcher in the Queens, NY area.This position offers a pay rate of $24.00 per hour - weekly pay .


Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, tuition reimbursement, and more - available for qualified candidates!

Requirements:

• Manage day-to-day security officer schedules, callouts and no-shows, and coordinate future scheduling planning for a book of business supporting a 24/7, 365 days per year operation.
• Accurately communicate schedule status and highlight key deficiencies to management staff.
• Respond promptly when incidents are received regarding employee performance or conduct and administer disciplinary and coaching actions in coordination with company policies and protocols.
• Conduct disciplinary and counseling sessions with security officers.
• Initiate termination procedures as needed for voluntary and involuntary separations.
• Provide day to day support to site Directors.

A Security Officer must perform duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives.

Education Requirements (All)


High School diploma or equivalent

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance

This is a Full-Time position