HR Specialist

Position Type

Administration and Professionals

Date Posted

2026-07-30

Location: Administration or As Assigned

ABOUT CLEVELAND METROPOLITAN SCHOOL DISTRICT

The Cleveland Metropolitan School District (CMSD) is Ohio's third-largest public school system, serving more than 35,000 students.

CMSD strives to ensure that every child receives a high-quality education, regardless of the provider. To that end, CMSD lets families choose which District schools their children attend, with options that include STEM, the arts, single-gender education, International Baccalaureate, Montessori, and early college.

Our schools have autonomy over human and financial resources in exchange for accountability for performance. The principal has primary responsibility and accountability for establishing their school as a high-quality, high-expectation academic center focusing on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results.

CMSD ensures that students have access to technology and training to prepare them for the future. The District provides a free laptop or tablet for every student and connects every family that needs internet access. Graduating seniors leave commencement with not only a diploma but also a laptop.

In our pursuit of a more fair, just, and good system of education, we strive to ensure that all of our learners, both scholars and educators, to be challenged with academically and intellectually complex tasks that are worthy of their efforts and provide them opportunities to demonstrate their best work.

BUILDING BRIGHTER FUTURES

The Cleveland Board of Education adopted the Building Brighter Futures (BBF) initiative on December 9, 2025. Building Brighter Futures is a strategic and data-driven plan shaped by more than a year of community engagement, information analysis, and thoughtful deliberation. The goal of this plan is to strengthen enrollment and ensure scholars attend a newer school building that offers more educational opportunities, including algebra in the eighth grade, more sports and extracurricular activities, and college credits and college and career pathways in high school. BBF is ensuring academic excellence so every CMSD scholar can thrive.

THE OPPORTUNITY

Location: Administration or As Assigned

Reports to: Manager, Employee Relations

FLSA Status: Non-Exempt

Salary Band: 3

Compensation: $ 43,782.00 - $ 61,294.00

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Human Resource Specialist plays a key role in helping our team provide and strengthen:

• Customer service support;
• Communication;
• Foundational program support.

The throughline between the responsibilities associated with these key roles is to help strengthen services and close gaps related to functions and programs that support the full employee life cycle.

CUSTOMER SERVICE SUPPORT

[on behalf of the Talent & HR Department and People & Strategy Division]

• When people show up to our District Welcome Center at 1111 Superior seeking support from or with an inquiry for the People & Strategy Division, you will be the Welcome Center’s primary contact to provide walk-in customer support.

• You are the direct human resources support for other District departments (Legal, Office of Contract Implementation, Payroll, etc.)

• Some examples of the types of customer service support you will provide in relation to Human Resources include completing employment verifications, responding and preparing public records requests, managing and maintaining personnel files, and I-9 verification. This will require you to maintain and/or create files or record keeping systems including sorting, labeling, filing and retrieving documents, or other materials

COMMUNICATION

Receives calls and/or greets visitors, takes and relays messages, responds to requests for information; provides information or directs caller/visitor to appropriate individual

• Manages general departmental email inboxes and inquiries

• Manages general Talent & HR phone line

  • With these two roles, your responsibility is to provide “1-stop” support for customers. You will be the key communicator to help answer their questions. This means either providing them access to District procedures or seeking out the answers to their questions and following up directly with them to ensure you “close the loop.”

• Communication responsibilities may also require you to write, edit, draft correspondence, reports, documents and/or other written materials; compare elements for consistency or logical relationships, etc.

FOUNDATIONAL PROGRAM SUPPORT

Supports key departmental and divisional program implementation integral to the District such as New Educator Orientation, PublicSchoolWORKS compliance training, Rapback enrollment, Job Fairs, etc.

ADDITIONAL EXPECTATIONS

As a member of a team, you may be asked to step in where needed.

• Completes special projects as assigned

• Performs other duties as assigned

• Participates in Professional Learning

• Engages in stretch assignments to further learning, develop/utilize new skills, and experience new/different aspects of District work

• Travel: While this position is based out of our District offices at 1111 Superior Avenue, you will need to travel on a weekly basis to our professional development center

As this position provides high-level, general support to our team, we are looking for someone who:

• Is a learner; who is reflective of his/her practice and invests the time to develop their skills and abilities

• Has the ability to complete day-to-day tasks while also thinking strategically about systems

• Connects his/her work to the larger work of the team, the department, the division, and the District as a whole

• Can reflect on workflows and identify more effective and efficient systems to get the job done

• Balances demands from multiple stakeholders while investing the time to support each employee and treat all employees with dignity and respect

This position is ideal for a person of character who is system-oriented, comfortable navigating ambiguity, results-driven, detail-focused, finds joy in a fast-paced environment, puts customers first, and collaborates with diverse team members.

QUALIFICATIONS

• Demonstrates a strong commitment to the success and well-being of Cleveland Metropolitan School District students.

• Possesses experience in Talent, Human Resources, or a related field; an Associate’s degree is preferred.

• Excels in fast-paced environment by effectively managing multiple priorities, adapting to change, and making sound decisions amid ambiguity.

• Produces clear, concise, and professional written communications and documentation.

• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word.

• Upholds the highest standards of integrity, ethics, reliability, and professionalism.

• Highly organized and detail-oriented, with the ability to meet deadlines while maintaining accuracy and fairness.

• Use data, reporting tools, and systems effectively while proactively identifying opportunities to improve processes and outcomes

• Self-directed individual who can work with minimal amount of supervision

• Must maintain a valid driver’s license.

WORKING CONDITIONS/PHYSICAL DEMANDS

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Expected moving, walking, and standing consistent with an office environment and occasionally lifting up to 15 pounds
• While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; and reach with hands and arms
• The employee is frequently required to talk and/or hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is exposed to a normal office environment.
• Local travel may be required for training/meetings.

NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of management to assign other tasks of similar nature or level of responsibility.

Education

To Apply

Please submit your resume and application using Workday, our online human capital management system. Please note that an offer of employment will be subject to the successful completion of an FBI/BCI background check and drug screen.

EEO Statement

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future. CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law.

The District’s Policy Prohibiting Discrimination, Discriminatory Harassment, and Sexual Harassment and the District’s Title IX grievance procedures, including information on how to report or file a complaint of discrimination, how to report or file a formal complaint of sexual harassment, and how the District will respond, may be accessed on the District’s Civil Rights Notices webpage, available at ClevelandMetroSchools.org/domain/105. The District’s Title IX Coordinator / Director of Equal Employment Opportunity may be reached at:

1111 Superior Avenue East, Suite 1800

Cleveland, Ohio 44114

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