Concierge

Job Description

Job Description

$17.82- $24.89 Hourly Rate (Based on years of experience).
The Moorings of Arlington Heights | Part Time | Concierge Department | 8:00am - 2:00pm / 2:00pm - 7:00pm. 5 Days a week.

Are you looking for a team where you can bring your passion, strengths, and best self as a Concierge?
At The Moorings of Arlington Heights, you’ll join a mission driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment.
If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here.

Why YOU Will Love Working With Us

A Supportive, People Centered Culture

We’re proud to be recognized as a Great Place to Work®, a certification that reflects our commitment to creating an inclusive, supportive, and engaging workplace for all team members.

Comprehensive Benefits That Care for You

• Health & Wellness: Wellhub, and onsite fitness
• Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
• Peace of Mind: EAP support
• Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways
• Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support

Key Responsibilities

• Welcome visitors, provide guidance to the appropriate departments, and manage the sign-in process, including notifying residents of visitor arrivals.
• Answer and route calls, offering general information and directions as needed.
• Maintain the Independent Living Census, handle admissions and discharge, and communicate updates to relevant staff.
• Manage package, prescription, and flower deliveries by logging items and notifying residents for pick-up.
• Oversee guest suite reservations, including coordinating with housekeeping and food service, and ensure proper checkout processes.

Qualifications & Skills

• Exceptional communication skills and professional phone manners
• Computer literacy and competency in using software applications
• Ability to work independently, handle special projects, and provide clear verbal directions
• Professional appearance and adherence to the uniform dress code
• Customer-service orientation with the ability to support and assist residents comfortably

About Presbyterian Living
Presbyterian Living is an independent, not for profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we’ve welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).
What sets us apart is our commitment to people - residents, families, and employees alike. We’re a compassionate, mission driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.

Ready to Join a Team That Feels Like Family?!
If you're passionate about helping others, excited to grow in your career, and eager to make a real impact, we’d love to meet you.
Apply today and discover the difference you can make at The Moorings of Arlington Heights!