Garage Door - Install Technician

Overview We’re seeking a positive, personable garage door technicians and installers for a rewarding career opportunity. You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! At Garage Door Medics, we strive to give our customers the best experience when performing garage door installations, maintenance, and replacing garage door openers. We serve the surrounding metro area with residential, commercial, and industrial garage door services. The position is based out of our San Diego, CA office. Compensation: Hourly + Piece Rate Responsibilities Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team. Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community. Uphold accurate records of all work undertaken. Document notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency. Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards. Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations. Maintain a positive, empathetic and professional attitude toward customers and employees at all times. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Maintain records of customer interaction, transactions, comments, complaints. Seize opportunities to upsell products when they arise. Understanding our products/services inside and out. Communicate and coordinate with colleagues as necessary. Perform other duties as assigned. Skills/Qualifications Valid license and clean MVR Mechanical aptitude Saturday availability a must Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment) Ability to lift 75+ pounds, climb a ladder and use basic hand tools Familiar with OSHA safety rules and best practices Excellent customer service, and organizational skills Ability to understand root causes of technical situations Strong verbal communication skills along with active listening Experience with Service Titan a plus Ability to use tablets for paperwork Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree What we have to offer you Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching Company Vehicle Employee Discount Employee Referral Growth opportunities to take on more responsibilities and develop into senior roles Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Door Medics may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. Pay Range: $18 - $20 USD Apply for this job To apply, please provide the requested information. This job posting excludes unrelated boilerplate and form content. Voluntary self-identification information is requested by law for equal employment opportunity purposes. Providing this information is voluntary and will not affect your eligibility for employment. See the employer’s EEO policy for details. #J-18808-Ljbffr