Project Manager

Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This job is responsible for managing complex to high‑risk cross‑functional and/or inter‑departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes. Responsibilities Plans, organizes, monitors, and controls project using appropriate tools and techniques to ensure project completion and benefits are achieved. Ensures that all applicable Global Change Standards, Enterprise Procedures and any FLU/CF Procedures are followed for the project and that documentation meets Enterprise and LOB requirements. Central point of contact with responsibility for end‑to‑end project status, tracking against critical path deadlines and overall business measures of success, ensures appropriate checkpoints and engagement with cross functional stakeholders, support for escalations, etc. Responsible for development of key project deliverables, in coordination with Process Owner/Business Owners, SMEs, Product Managers, Technology Leads, project team and business partners (Kickoff, Materiality Assessment, System of Record setup, Charter, Stakeholder List, Project Plan, Risk Assessment (UCRA), Control plan, Project Tollgates, etc. Facilitate and contribute with LOB/SMEs/Technology/Process Design/Reporting to identify primary and secondary metrics; define approach to validate success with data/reporting. Ensure all necessary partners and work streams are established during the beginning of the project (e.g., process design, readiness, reporting, QA, testing, etc.). Coordinate with partners to track resolution of post install defects identified within project warranty period; ensure stability of process and transition to BAU. Support Program Manager and Portfolio Manager in documenting Program/Project health every month, using the Strategic and Execution and Financial Health conditions, and present to senior leaders when status necessitates. Work closely with less experienced project managers and analysts to train, direct, influence outcomes on projects supporting same Programs or Line of Business. Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators Leads the adoption and sustainment of change initiatives and assesses adoption risks Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders Required Skills 3+ years of all aspects of end‑to‑end project management experience including process improvement/re‑engineering, employee readiness efforts and technology change efforts Working knowledge of project management methodologies (Agile) Proven experience with managing a medium/large project, varying levels of stakeholders and ability to communicate effectively and influence decisions to achieve desired results Effective simultaneous oversight and management of multiple large scale, technology dependent initiatives and projects/tasks Proven problem‑solving skills and strong decision‑making skills with an assertive and proactive communication style Must be proficient in data management to include strong data analytic capability Must have strong organizational skills and be able to handle multiple tasks Required Skills 3+ years of all aspects of end‑to‑end project management experience including process improvement/re‑engineering, employee readiness efforts and technology change efforts Working knowledge of project management methodologies (Agile) Proven experience with managing a medium/large project, varying levels of stakeholders and ability to communicate effectively and influence decisions to achieve desired results Effective simultaneous oversight and management of multiple large scale, technology dependent initiatives and projects/tasks Proven problem‑solving skills and strong decision‑making skills with an assertive and proactive communication style Must be proficient in data management to include strong data analytic capability Must have strong organizational skills and be able to handle multiple tasks Desired Skills Project Management Change Management Risk Management Stakeholder Management Cross‑Functional Collaboration Customer and Client Focus Problem Solving Business Case Creation Project & Milestone Planning Presentation Skills Prioritization Coaching Collaboration Planning Microsoft Project Plan Attention to Detail Critical Thinking Performance Management Policies, Procedures, and Guidelines Management Skills Collaboration Controls Management Issue Management Problem Solving Project Management Change Management Policies, Procedures, and Guidelines Management Process Management Process Performance Measurement Written Communications Active Listening Drives Engagement Prioritization Process Design Process Mapping Shift: 1st shift (United States of America) Shift 1st shift (United States of America) Hours Per Week Hours Per Week: 40 Pay Transparency details Pay Transparency details US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range $69,900.00 - $122,400.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Privacy Statement Privacy Statement: About us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe. Pay Transparency #J-18808-Ljbffr