Sr. Director, Internal & Stakeholder Communications

Job Description

Job Description

Overview

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

Corporate Affairs is vital to the Girl Scout Movement’s success in delivering on its mission by stewarding brand reputation and relevancy, building engaging relationships and loyalty among internal and external audiences and amplifying the voice of today’s Girl Scouts through strategic storytelling. The department is responsible for delivering on these goals through external/internal communications, media relations, cultural assets, government affairs, public policy, and advocacy. 

This is a hybrid role with 1-2 days per week in the New York City office.

#LI-hybrid

Responsibilities

The Senior Director, Internal and Stakeholder Communications is a senior enterprise communications leader responsible for driving clarity, alignment, and trust across GSUSA’s workforce and key stakeholders.

This role serves as the central communications integrator for high-impact, cross-functional initiatives—particularly those driven by the CEO, National Board, Executive Management Team, or enterprise strategy. The Senior Director applies a rigorous stakeholder lens, anticipates risk, and ensures that internal and Movement-facing communications are intentional, coordinated, and delivered at the right moment, in the right way.

Operating with high discretion and sound judgment, this leader is a trusted advisor to executive leadership and a connective force across Corporate Affairs, Strategy, Customer Experience, Talent & Culture, Legal, and the Board Office.

Qualifications

• Bachelor’s degree or equivalent experience
• 10+ years of progressive experience in internal, corporate, or stakeholder communications
• Demonstrated success leading communications for complex, matrixed organizations
• Experience advising senior executives on sensitive issues
• Exceptional judgment, discretion, and stakeholder management skills
• Strong project management instincts paired with strategic communications expertise
• Ability to translate strategy into clear, human-centered communications
• Comfort operating in ambiguity and building structure where none exists

SALARY RANGE: $109,000 - $180,000

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule.  Actual pay will vary based on various factors, including but not limited to experience.

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 
  • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage 

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Sick leave 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 
• Access to Employee Engagement Groups 

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

WORK ENVIRONMENT:  This job operates in a professional office environment.  

POSITION TYPE / EXPECTED HOURS OF WORK:  This is a full-time position. Days of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand. 

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.