Epic Senior Principal Trainer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Principal Trainer is an individual contributor responsible for leading clinical application training in support of enterprise initiatives, system implementations, and workflow optimization. This role provides functional expertise, supports training readiness activities, and ensures high-quality, standardized training delivery across deployments. Principal Trainers collaborate closely with Clinical Informatics, Operations, IT, and Learning & Development teams and provide functional guidance to Credentialed Trainers.

Key Responsibilities

• Serve as functional training lead for assigned applications or workstreams

• Develop, maintain, and update role-based curricula, training materials, and reference tools

• Support training readiness activities, including needs assessments and deployment preparation

• Provide guidance, mentoring, and quality oversight to Credentialed Trainers to ensure consistent training delivery standards

• Partner with operational and clinical stakeholders to align training with real-world workflows and change impacts

• Identify training risks and gaps and recommend mitigation strategies

• Participate in implementation activities including testing, dress rehearsals, and go-live support

• Contribute to continuous improvement of training standards, processes, and delivery models

Required Qualifications

• 5+ years of experience in clinical informatics, healthcare IT, or enterprise training

• Experience supporting EHR implementations or large-scale system initiatives

• Demonstrated knowledge of clinical and operational healthcare workflows

• Epic certification(s) required at time of hire (Ambulatory, Patient Access Applications, Revenue Cycle, Cogito preferred)

Preferred Qualifications

• Experience supporting multi-wave or enterprise-scale healthcare deployments

• Strong communication, collaboration, and stakeholder partnership skills

Education

• Bachelor’s degree or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$83,430.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments .

We anticipate the application window for this opening will close on: 09/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.