Assistant General Manager // Ditka's Oakbrook Terrace

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Employee discounts
• Free food & snacks

We are looking for a motivated Hospitality Assistant General Manager to join our team! You will manage the day-to-day operations of the restaurant, ensuring guest satisfaction.  You will develop, direct, and supervise hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.   

You are a natural leader with previous Manager experience in high-volume, supreme-casual to fine-dining restaurants. You care deeply about good food and exceeding quality standards to create memorable dining experiences. You are able to manage multiple priorities and contribute to a friendly and productive team atmosphere. You have your Food Protection Manager, BASSET, and allergen certifications.

Responsibilities: 

• Responsible for promoting the Core Values & Disciplines of the Company, setting the standard for the restaurant through leadership by example.  
• Manages operations of the restaurant.  
• Thorough understanding of all Company policies, procedures, and operating standards.  
• Ensures compliance with operational standards, Company policies, federal/state/local laws, and ordinances.  
• Oversees and assists with the inventory, purchasing, receiving and storage of Company specified products.  
• Ensures a harassment free environment for all Team Members and Managers.  
• Clearly communicates Company direction to all personnel.  
• Resolves all guest complaints, striving for a flawless recovery to build brand loyalty.    
• Trains, coaches, and counsels Team Members and facilitates their development.  
• Manages new hires and changes of status for Team Members to ensure accurate and timely payroll and record-keeping.
• Maintains professional restaurant and Team Member image, including restaurant cleanliness, proper uniforms, and appearance standards.  
• Upholds safety, security, organization, and cleanliness standards at all times.
• Hires, supervises, develops, and when necessary, terminates Team Members.  
• Creates management schedules, following established Company guidelines and procedures, while maintaining established budgetary guidelines.  
• Oversees the scheduling of Team Members, making sure there are sufficient workers present to cover peak service periods within approved budgetary guidelines, while working toward eliminating Team Member turnover and overtime.  
• Ensures building, equipment, furniture and fixtures are in good repair, clean and maintained on a regular basis.  
• Overall P & L awareness and accountability.  

Qualifications: 

• Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience; or an equivalent combination of education and experience
• Food Protection Manager, Allergen, and BASSET certifications required
• Must have advanced knowledge of food service regulations and hospitality guidleines
• Must be organized, skilled with time management, and efficient
• Must be able to stand for 8+ hours per shift
• Able to lift, carry, or pull objects that may be heavy

Complete our short application today!