Branch Coordinator Spray Equipment Repair

Job Description The individual selected for this role will be expected to work at Store #704340, located at 920 Morgan St, Ste. T Des Moines, IA 50309. This is a FULL-TIME position with starting pay at $20.00 per hour. This position is essential to the success of our commercial branches. The Spray Equipment Repairer and Coordinator work closely with wholesale and retail customers to determine their needs, answer their questions about spray equipment products and repairs, and recommend the right solutions. Spray Equipment Repairer and Coordinator are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Spray Equipment Repairer and Coordinator are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Responsibilities Perform repairs on all types of spray equipment (e.g. airless, conventional, electrostatic, pressure washers) at the store, or at customers' job sites Repairing branch tinting and mixing equipment Educating other employees and customers on spray equipment Maintain inventory levels of spray parts and locating out-of-stock parts, as necessary Qualifications Minimum Requirements: 18 years of age or older Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future Be able to operate a computer and communicate via the telephone, with or without reasonable accommodation Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. with or without reasonable accommodation Willingness to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.) safely once trained, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications Prior work experience in retail or customer service Customer service skills, including problem solving and handling customer complaints Good written and verbal communication skills Prior experience with repairing spray equipment High school diploma or comparable certification (e.g. GED) Valid driver’s license Ability to speak more than one language: preferably Spanish About Us At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well‑being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It’s all here for you... let's Create Your Possible Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. #J-18808-Ljbffr Sherwin-Williams