Relief CSR

Job Description Posted Thursday, June 4, 2026 at 7:00 AM Overview The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation. Manage daily route independently to ensure accurate and timely delivery of product. Loads/unloads product per company policies, procedures, and guidelines. Review invoices daily for complete and accurate information and make corrections as needed. Meet sales goals and promotes overall route growth to enhance profitability. Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business. Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers. Monitor customer feedback and handle customer issues in a prompt and courteous manner. Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies. Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge, Skills and Abilities Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record. Customer service experience with a wide variety of consistent customer contact. Strong math and basic computer skills. Demonstrated experience selling services/products and generating new business preferred. Excellent customer service and verbal communication skills required. Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast‑paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education High school degree or equivalent License Requirements / Certifications Valid Driver's License Equal Opportunity Employer Vestis is an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation. Reasonable Accommodations and the Online Application Process – consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call View phone number on click.appcast.io or email us at View email address on click.appcast.io. #J-18808-Ljbffr Vestis