Bilingual Data Entry Specialist

Bilingual Data Entry Specialist Job Status: Full Time - Temp to Hire Schedule: Monday - Friday 8-5 Pay: 20.00/hr We are seeking a detail-oriented and organized Data Entry Clerk with excellent customer service skills to join our team. This role will involve entering and maintaining accurate data in our systems, while also assisting customers with inquiries, updates, and other related tasks. The ideal candidate will have strong attention to detail, a commitment to accuracy, and a passion for providing exceptional customer support. Key Responsibilities: Data Entry: Accurately input and update data into the company database or systems. Ensure data integrity by verifying and cross-checking information. Organize and maintain files and records to ensure ease of access. Handle large volumes of data entry in a fast-paced environment. Generate reports from the database as required by management. Customer Service: Assist customers by answering inquiries via phone, email, or live chat in a professional and friendly manner. Resolve customer issues or concerns promptly and effectively, providing solutions or directing them to the appropriate department. Process orders, returns, and customer account updates. Provide accurate product or service information to customers. Ensure high levels of customer satisfaction through personalized service. Administrative Support: Assist with other office tasks such as filing, scanning, and preparing correspondence as needed. Collaborate with team members and departments to resolve issues and provide timely data processing support. Maintain confidentiality and adhere to data privacy regulations. Skills and Qualifications: Proven experience in data entry or administrative roles (required) Strong customer service skills with the ability to handle customer concerns calmly and professionally. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Familiarity with CRM systems or data management software is a plus. Excellent written and verbal communication skills. Attention to detail and high levels of accuracy. Ability to multitask and prioritize effectively in a fast-paced environment. Problem-solving skills and the ability to work independently. If you are interested and would like to apply, please email your resume to Esmeralda.garza View email address on click.appcast.io We look forward to hearing from you!