Senior Service Design Lead — Remote Healthcare Experience
Humana Inc
Phoenix, AZ
- Remote job
Humana Inc. is seeking a Senior Professional Service Designer to lead service design initiatives that enhance patient, consumer, associate, and caregiver experiences across CenterWell. You will translate insights into service concepts and actionable recommendations aligning people, processes, technology, and data. You will plan discovery research, conduct partner interviews, run journey-mapping sessions, and develop current and future-state blueprints to clarify interactions, handoffs, #J-18808-Ljbffr Humana Inc
Vacancy posted 4 days ago
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