Remote Email & Social Customer Support Specialist
UMAEZ LLC
New York, NY
- Remote job
Goda is seeking a dedicated customer support specialist to handle inquiries via email, tickets, and social channels for the US market. You’ll aim to resolve issues quickly, communicate clearly, and protect the trust customers place in our brand. Work within our helpdesk tools, follow SOPs, and coordinate with fulfillment partners when orders require intervention. You’ll report to the CS Manager, uphold SLAs, and identify patterns to improve service quality. #J-18808-Ljbffr UMAEZ LLC
Vacancy posted 2 days ago
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