Front Desk Supervisor

Job Duties

Property Description

Emery Hotel, Autograph Collection, located in the heart of Minneapolis, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxury boutique hotel that offers unique experiences and exceptional service to our guests. With positions available in front desk, housekeeping, food and beverage, guest services, and more, there are abundant opportunities for career growth and advancement. Our hotel features stylish and contemporary design, upscale facilities, and a vibrant atmosphere, creating an exciting work environment. As a member of the Emery Hotel team, you'll have the chance to provide personalized service to our guests, work in a creative and innovative team, and be a part of the prestigious Autograph Collection by Marriott brand. Join us in delivering unparalleled hospitality experiences and become a valued member of our team at Emery Hotel, Autograph Collection in Minneapolis!

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!

Key Responsibilities:

Supervise front desk operations, including check-in, check-out, and guest services

Lead and motivate the front desk team to provide exceptional customer service

Handle guest inquiries, concerns, and special requests in a professional and efficient manner

Train and onboard new front desk staff members

Ensure accuracy and completeness of guest reservations and billing information

Collaborate with other departments to resolve guest issues and enhance guest experiences

Maintain a clean and organized front desk area

Monitor and maintain compliance with hotel policies and proceduresJoin our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.

Prior cash handling experience necessary

High School graduate or G.E.D. equivalent

Ability to communicate effectively with the public and other Team Members

Read, write and speak English fluently

Six months Front Desk experience

Strong computer skills

Flexible schedule including nights and weekends

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

USD 20.00 - USD 22.00 /Hr.

Apply here:

Minimum Education Required

Not Specified

Minimum Experience Required

Not Specified

Shift

First (Day)

Number of Openings

1

Compensation

$20.00 - $22.00 / Hourly

Postal Code

55415

Job Type

Full Time

Place of Work

On-site

Requisition ID

58562

Job Benefits

See job description