Director of Housekeeping at Sage Hospitality Group Denver, CO

Job Overview The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities Supervise housekeeping and laundry employees to attract, retain and motivate them; interview, schedule, train, develop, empower, coach and counsel; conduct performance and salary reviews and recommend discipline and termination as appropriate. Supervise and inspect the daily cleaning of guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top‑quality services. Respond to guest requests, concerns and problems to ensure guest satisfaction. Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident‑free environment for guests and employees and maintain/improve guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel’s guests, staff and company assets. Qualifications Education/Formal Training – One to two years of post high school education. Experience Two to three full years of employment in a related position with this company or other organization(s). 3–5 years of experience in housekeeping operations preferred. Previous experience in a full‑service Director of Housekeeping role preferred. Experience working in a union environment preferred. Knowledge/Skills Thorough knowledge of the Housekeeping field. Knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Supervision/management skills. Ability to compile facts and figures. Ability to analyze report data, prepare reports and initiate correspondence. Physical Demands Representative of required functions. • Lifting up to 25 lbs. • Pushing, pulling, carrying up to 25 lbs. • Bending 30% of shift, kneeling 5% shift. • Continuous standing 30% of shift, mobility throughout hotel. • Climbing approximately 100 steps 20% shift, ladders of approximately 3 ft 5% shift. • Ability to communicate information and hotel services to management and guests. Second language may be required. • Ability to communicate with guests. • Ability to inspect guest rooms, public areas, and back of house, and review reports. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the company’s 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Marriott & Sage Hotels, Restaurants, and much more. One hot meal per shift in associate cafeteria Discounted covered garage parking available for purchase Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary $70,000.00 – $75,000.00 per year. Company Information Property: Hotel Clio Address: 150 Clayton Ln, Denver, Colorado Position Type: Regular Full‑Time

ID: 2025-29723

EEO Statement EOE Protected Veterans/Disability. #J-18808-Ljbffr Dart Solutions