Team Lead - Primary Care WH- Milford

Team Lead Position

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group with multiple locations is seeking a Team Lead. The hours are Monday through Friday 8:30 am to 5:00 pm with rotating Saturday mornings. We have an opening located primarily in Milford but may float to office locations in West Haven, Guilford, Wallingford and Cheshire as needed.

The Team Lead handles daily work flow, schedules, and issues within a department.

Essential Functions

• Point person for the department including answering questions and inquiries from employees in the department, outside the department, patients, etc.
• Resolves daily workflow issues
• Train employees in the department
• Maintain training materials and process / procedures
• Reminds employees of policy and procedures

Skills and Knowledge

• Full understanding of department work flow, systems, and procedures
• Communicates directly and clearly
• Demonstrated knowledge of computers

Education and Experience

• High school diploma or equivalent
• 5 years of experience in the department or similar department

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.