Field Service Technician

Job Description

Job Description

COMPANY INFORMATION: 

Taiyo Circuit Automation designs and manufactures the world’s finest dual sided solder mask coating and vertical drying equipment. Since 1981 we have served the printed circuit board industry with highly reliable innovative machinery, engineered to exceed.   Incorporating more than 30 years of designing and manufacturing coating and drying equipment into every new project, Taiyo Circuit Automation utilizes proven concepts while also embracing the ever-changing improvements from technology and field experience. We are constantly working to improve our products with refinements developed and tested.

Taiyo Circuit Automation’s laser like focus on the application and drying of liquid photo imageable solder mask (LPISM) has forged us into the leadership position of supplying machines throughout the world. Since the introduction of our first LPISM coater, the DP10 in 1990, we have been continuously developing and refining the process. Most of our customers only have one LPISM coating machine, so uptime reliability is of paramount concern.

PRIMARY FUNCTION:

The position is responsible for providing technical services for Taiyo Circuit Automation’s mechanical and electromechanical products and systems.  Additionally, this position provides expert technical advice on customer’s production and engineering issues in the application of solder mask and other Taiyo products.  Travel is required.

ESSENTIAL DUTIES:

• Conduct technical audits at customer sites
• Troubleshoot customer equipment and related process problems
• Understand programs and perform simple changes for PLC-based control systems to implement defined control logic
• Perform troubleshooting and repairs of plant instrumentation and electrical systems as required
• Implement process control solutions for process improvement and new projects
• Consult with maintenance, operations, engineering, and management concerning process control and instrumentation
• Evaluate and identify causes of equipment, procedural, and control system inefficiencies
• Specify, install, configure, calibrate, and maintain instrumentation, control systems, and electrical protection equipment
• Maintain product and company reputation by complying with safety procedures and applicable government regulations, including OSHA and EU regulations
• Prepare product reports by collecting, analyzing, and summarizing information and trends
• Provide engineering information by answering questions and requests
• Keep equipment operational by coordinating maintenance and repair services, following manufacturer's instructions and established procedures, and requesting specialized services as needed
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional organizations
• Advise and consult on product evaluations
• Write technical bulletins, monthly reports, audit reports, and trial evaluation reports
• Prepare test matrices and outlines of work to be performed at customer facilities prior to travel
• Learn to use all Taiyo products offered to customers
• Contribute to team efforts by accomplishing related results as needed
• Complete additional projects and duties as assigned

REQUIRED QUALIFICATIONS:

• High School Diploma
• Ability to understand procedures and instructions specific to the areas of assignment as would be acquired through high school education, professional training, and/or college coursework in related fields
• Experience in installation and calibration of process control elements and electrical measurement devices
• Ability to read and understand electrical and pneumatic diagrams
• Ability to troubleshoot mechanical, electrical, and control systems
• Strong organizational skills, attention to detail, and the ability to work in a problem-solving environment
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Ability to use and acquire knowledge of various computer software applications
• Skills in organizing and managing data
• High degree of initiative with the ability to work with minimal or no supervision
• Strong interpersonal, verbal, and written communication skills with the ability to communicate professionally with customers
• Ability to respond calmly and think clearly in emergency situations
• Ability to read, write, and speak English sufficient to safely and effectively perform job duties
• Must possess and maintain a valid driver's license

PREFERRED QUALIFICATIONS:

• Three (3) years of experience with equipment in the PCB or related electronics industry
• Three (3) years of experience in similar process industries with hands-on experience in operations, maintenance, and project implementation
• PLC experience, including OMRON, Koyo, or Allen Bradley systems
• Bachelor's degree in Industrial Engineering Technology, Mechanical Engineering, Electrical Engineering, or a related field

PHYSICAL REQUIREMENTS:

• Ability to wear required personal protective equipment (PPE) in accordance with safety procedures and regulations
• Ability to lift, carry, push, and pull up to 50 pounds
• Ability to sit, stand, walk, bend, stoop, and kneel for extended periods
• Ability to work at a computer and perform repetitive motions for extended periods

WORKING CONDITIONS:

• Frequent travel, up to 50% of the time
• Occasional overtime and weekend work as required to support customer and business needs
• Work performed at customer facilities, manufacturing and industrial environments, and office locations
• Exposure to mechanical and electrical equipment, moving machinery, and energized systems
• Exposure to varying environmental conditions, including noise, vibration, heat, and cold

BENEFITS:

• Medical, Dental, and Vision Insurance (employee-only premium paid in full; dependent coverage available at shared cost)
• Employer-funded Health Savings Account (HSA) contributions for eligible employees
• Flexible Spending Account (FSA) options
• Employer-paid Group Term Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• Participation in Taiyo's 401(k) Plan with VOYA Investments
• Paid Holidays and Paid Time Off (PTO)
• Annual performance-based bonus opportunity
• Employee Assistance Program (EAP)
• Will Preparation Services and additional voluntary benefits