Regional Community Manager

Play, Grow and Win

To be a part of Virtuos means to be a creator. At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication. At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.

About The Position

Guild is an innovative and visionary initiative within Virtuos, designed to harness the collective expertise of experts from diverse divisions, studios, and disciplines. Together, we engage in comprehensive analysis, anticipate future trends, and proactively mitigate potential risks. We believe in the power of collaboration and knowledge sharing, recognizing that the exchange of experiences and insights is essential for continuous improvement. By fostering a culture of innovation, we generate fresh ideas and synchronize best practices, enabling us to continuously elevate our game development process. Through the active exchange of industry updates and the cultivation of a dynamic network, Guild empowers us to stay at the forefront of the gaming industry, driving success and pushing boundaries. We are seeking passionate individuals who are eager to join our Guild Manager team and play a vital role in fostering a culture of knowledge sharing within our organization. As a Guild Manager, you will have the unique opportunity to collaborate with experts from diverse backgrounds and disciplines, ensuring that valuable insights and best practices are shared across our global network. By facilitating the exchange of experiences, industry updates, and innovative ideas, you will directly contribute to our collective mission of making games better, together. Join us and be a catalyst for growth, collaboration, and continuous learning in the exciting world of game development.

Responsibilities

• Gather, analyze, prioritize, and communicate information on best tools, pipelines, processes, and methodologies to relevant internal stakeholders;
• Collaborate with internal experts, CTG Writer Team, and external vendors to create learning materials, best practice articles, case studies, etc., ensuring the efficient dissemination of useful information and knowledge across the organization;
• Plan, organize, and facilitate internal meetings across departments and studios to encourage mutual sharing and learning;
• Ensure the capture, sharing, and visibility of existing knowledge and information through video recordings, meeting minutes, and shared materials from community events;
• Develop efficient and innovative communication methods to maximize the utilization of shared knowledge by target audiences;
• Communicate success stories and community activities through meetings, newsletters, intranet, etc;
• Collect and evaluate feedback on knowledge sharing activities to continuously enhance them.

Qualifications

• Passion for games;
• Proficiency in both written and spoken English;
• Minimum of 6-8 years of experience in the training/communication/community field;
• Demonstrated commitment to excellence and a continuous improvement mindset, always seeking to enhance their skills and knowledge in the training/communication/community field;
• Exceptional interpersonal, facilitation, writing, and communication skills;
• Meticulous attention to detail, with a focus on timely follow-up and strong organizational skills;
• Experience in Project Management is a plus;
• Educational background in art, engineering, or design is nice to have.

This position offers a combination of base salary and performance-based variable compensation, base range would be USD 95k - 130k per annum.

Job Info

• Job Function Identification 2141
• Locations North America - Sales Office (Hybrid)