Server

About the Role:

As a Server, you will play a crucial role in delivering an exceptional dining experience to our guests by providing attentive, friendly, and efficient service. Your primary objective is to ensure customer satisfaction by accurately taking orders, serving food and beverages, and addressing any guest needs or concerns promptly. You will collaborate closely with kitchen and bar staff to coordinate timely and accurate delivery of orders. Maintaining a clean and organized work environment while adhering to health and safety standards is essential. Ultimately, your efforts will contribute to creating a welcoming atmosphere that encourages repeat business and positive word-of-mouth.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food service role preferred but not required.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling transactions.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Experience working in a fast-paced restaurant environment.
• Knowledge of food safety and sanitation standards.
• Familiarity with point-of-sale (POS) systems.
• Strong communication and interpersonal skills.
• Ability to multitask and work effectively under pressure.

Responsibilities:

• Greet and seat guests in a courteous and professional manner.
• Present menus, explain daily specials, and answer questions regarding menu items, ingredients, and preparation methods.
• Take accurate food and beverage orders and enter them into the point-of-sale system.
• Serve food and drinks promptly while ensuring order accuracy and presentation standards.
• Check in with guests to ensure satisfaction and address any issues or special requests.
• Collaborate with kitchen and bar staff to coordinate order timing and delivery.
• Process payments and provide correct change or receipts.
• Maintain cleanliness and organization of dining and service areas throughout the shift.
• Adhere to all health, safety, and sanitation guidelines.

Skills:

The required skills such as effective communication and basic math are essential for accurately taking orders, interacting with guests, and processing payments. Physical stamina and attention to detail help ensure that service is timely and that the dining environment remains clean and organized. Preferred skills like familiarity with POS systems streamline order entry and payment processing, enhancing efficiency. Knowledge of food safety standards supports compliance with health regulations, ensuring guest safety. Strong interpersonal skills enable the Server to build rapport with guests and team members, fostering a positive dining experience and smooth operations.