Senior Fire Alarm Technician

Job Title

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Job Description

This skilled position involves installing, programming, troubleshooting, configuring, commissioning, and servicing Fire Alarm Systems, Access Control and CCTV Systems as well as other related building system products at customer sites including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.

Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.

Position involves the programming of fire alarm, security, and access control system panels, but will primarily focus on networked fire alarm systems How you will do it

Perform installation/programming on integrated security and fire alarm systems

Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed

Will be required to participate in after-hours service program

Communicate with central dispatch on current work order status and receive updates on outstanding customer issues

Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals

Supervise and inspect the installation of equipment to meet customer and contract specifications

Complete necessary certification courses on internal and external products used

Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner

Requirements

Required

• At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems
• High School Diploma or equivalent required
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Able to work flexible hours including weekends to meet customer requirements
• Overnight travel may be required
• Demonstrate a high level of customer service
• Ability to lead & work well with team members
• Ability to adhere to, implement, and always follow safety guidelines and procedures
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Possess a valid driver's license and driving record that meets company requirements
• Able to pass a pre-employment background and drug test
• Able to obtain and retain any licenses that are required by National, State and Local codes
• Basic understanding of Network concepts and architectures.

Preferred

• Two-year Associates Degree in Electronics; Network; Computer Science or related field
• NICET level II or ability to obtain in first year

Salary

HIRING HOURLY RANGE: $29-$40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.