Night Auditor at Castle Hill Inn

Castle Hill Inn is looking for a Night Auditor to join the team.Nestled on 40 acres overlooking the southwestern corner of Narragansett Bay, Castle Hill Inn – a Relais & Chateaux hotel – is a coastal haven where guests come to relax and rejuvenate against a spectacular New England backdrop, a location that is second to none. The property features guest rooms that are perched on the sand dunes of our private beach, a banquet facility, and two restaurants featuring the talents of the culinary team. Castle Hill Inn is proud to be part of the Newport Restaurant Group!About the Position: The Night Auditor is responsible for the accuracy of all Castle Hill paperwork generated by the Restaurant, Hotel and Food & Beverage Point of Sale Systems.About You: You have a passion for hospitality and being in service to others. You are detail-oriented, reliable, and thrive in a quiet, overnight environment. You take pride in your accuracy and organization, especially when handling financial data and reports. With excellent communication and customer service skills, you're comfortable assisting late-night guests and resolving issues with professionalism and warmth. You’re self-motivated, trustworthy, and capable of working independently.Essential Duties:Ensures POS system closes every nightReviews closing manager’s audit, and ensures all information is includedAssists in balancing dining room charges, and ensures all charges are posted to the correct guests’ room folioAssists in the check in/check out process for guestsAnswers phones, and assists in taking reservationsMonitors PMS to ensure room inventory is accurateReconciles house guest charges, gift cards, spa and ensures room packages have allocated appropriatelyReviews folio balances and ensures all guest rooms have the proper credit limitReconciles catering revenueReviews various reservation and in-house guest reports to check for room rates, market segments, availability, no shows, dupe reservations, cancelled reservations packages, routing instructions and credit limitsEnsures all system ledgers are in balanceReviews audit reports for accuracyEnsures all adjustments have an accurate explanation and are posted correctlyBalances and transmits credit cards dailyEnsures a deposit slip has been filled out for cash/check transactions and copies of all checks are madeEnsures all necessary paperwork is sent to CorporateMaintains the Relais & Chateau & Forbes standards at all times, with guests and co-workersEffectively communicates with all departmentsEnsures the cleanliness of the hotel are in good conditions and or provide with feedback to Rooms managerEnsures any Engineering issues are reported to Operations manager and follow-upCompensation and Benefits:Competitive compensation $25-$30/Hour!RI/MA Sick LeaveFinancial & Employee Ownership:Generous Company 401k matchEmployee Ownership OpportunitiesEmployee Perks:35% discount when dining in our locations (including food and beverages)Employee Assistance Program (EAP)Employee Discount ProgramsTenure ProgramReferral Bonus ProgramHoliday Appreciation BonusDepending on your annual hours worked, you may also be eligible for:Health & Wellness:MedicalDentalVisionFlexible and Dependent Care spending account optionsHealth Reimbursement Account (HRA)Voluntary Benefits:Telemedicine accessWholesaler Club Reimbursement ProgramVacation paid time offAbout Newport Restaurant Group: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you’ll not just be an employee — you’ll be eligible to become an owner in the company. Really, there’s no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses! We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.QualificationsEntry-level, prior experience a plusAssociates degree or equivalent from 2-year college or technical schoolMust have flexible schedule to work during nights, weekends, and some holidays as needed. Friday and Saturday nights are required.Friday & Saturday 11:00pm - 7:00am are requiredSkills & Abilities:Highly analyticalAttention to detailCustomer service orientedProficiency in Microsoft Office, and POS systemsOutstanding oral and written communication skillsAbility to thrive in a team environmentBilingual a plus, but not requiredBe collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships #J-18808-Ljbffr CASTLE HILL INC