Operations Support Coordinator

To support essential operational workflows, the full-time Operations Support Coordinator will manage medication prior authorizations, toxicology result entry, and administrative duties while ensuring compliance with organizational standards and regulatory requirements. Key responsibilities Prepare and submit medication prior authorization requests and renewals, investigating and resolving payer responses Coordinate administrative duties for the Safety Net Program, ensuring adherence to program protocols and managing virtual Direct Observed Toxicology collections Collaborate with clinical and operational teams to maintain accurate member information within the EMR system and identify process improvement initiatives Required qualifications High school diploma or equivalent required; associate's degree preferred or 2+ years of relevant experience 1-2 years of experience in healthcare administration or a similar administrative role Fluency with Google Suite and Microsoft Office applications Familiarity with electronic medical records (EMR) systems Ability to manage confidential information in compliance with HIPAA and 42 CFR Part 2 guidelines