Field Service Engineer Madison Wisconsin

Work Schedule

Other

Environmental Conditions

Able to lift 40 lbs. without assistance Cleanroom: no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed Cold Room/Freezers -22degreesF/-6degrees C Fluctuating Temps hot/cold Laboratory Setting Loud Noises (Equipment/Machinery) Rapid flashing lights Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Strong Odors (chemical lubricants biological products etc.) Will work with hazardous/toxic materials Working at heights

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join us at Thermo Fisher Scientific as a Field Service Engineer where youll contribute by ensuring our sophisticated scientific instruments operate at peak this role youll represent our company delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. Youll install maintain and repair a diverse range of high-value analytical instruments from electron microscopes to chromatography systems. Youll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier cleaner and safer.

REQUIREMENTS:
Bachelors Degree no prior experience required. Experience installing troubleshooting and repairing sophisticated analytical instruments preferred
Preferred Fields of Study: Engineering (Electrical Electronics Mechanical Biomedical) or related scientific field
Advanced degrees or specialized certifications are a plus
Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
Excellent customer service skills and professional demeanor
Strong verbal and written communication abilities
Fluency in English required; additional language skills welcome
Demonstrated problem-solving capabilities and analytical thinking
Proficiency with Windows operating systems MS Office and service management software
Ability to read and interpret technical diagrams schematics and documentation
Valid drivers license and ability to travel up to 50-75%
Physical ability to lift up to 50 lbs and stand for extended periods
Experience with ultra-high vacuum systems and high voltage equipment preferred
Availability to work flexible hours and respond to emergency service calls
Must be able to obtain necessary credentials to access customer facilities
Strong organizational skills and ability to manage time effectively
Collaborative mindset with ability to work independently

Required Experience:

IC