Food Service Worker I

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This role may work anywhere on property where food is prepared. This person will assist in setup and serving of food from counters and steamtables. Duties will include cleaning and sanitizing equipment and work stations. May be responsible for maintaining kitchen work areas, equipment and utensils. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.

As a successful candidate, you will:

• May assist in the preparation of hot and/or cold foods, and the proper storage of food, utilizing knowledge of temperature requirements and spoilage:

  • Reads recipes and/or product directions.

  • Estimates food requirements.

  • Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead foodstuffs for cooking, serving and storing.

  • May taste test products.

  • Brews coffee and tea.

• May set up stations with entrées, soups, salads, breads, condiments, other food products and utensils:

  • Serve and replenish food from counters and steam tables (sometimes using a conveyor food-belt) and break down stations at the end of meal periods.

• May interact with customers in the serving, retail and dining areas, assisting customers with opening containers and cutting food when requested.

• Provides general stocking duties in service area. Keeps records for supplies and equipment as needed. May be required to restock other beverage areas.

• Inspects workstations for compliance with service standards. Cleans and sanitizes work stations and equipment and must follow all City of Hope and regulatory rules and procedures.

• May be responsible for maintaining kitchen work areas, equipment and utensils:

  • Washing dishes by hand or placing them in a dishwashing machine.

  • Polishing silver and washing pots.

  • Washing work tables, walls, refrigerators and meat blocks.

  • Sweeping, moping, and cleaning/vacuuming floors.

  • Cleaning equipment using specific chemicals to ensure sanitary standards.

  • Removing trash and garbage to designated areas.

• Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.

• May work on a trayline to distribute food.

• Complies with all company safety and risk management policies and procedures and reports all accidents and injuries in a timely manner.

• Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.

• Practices a high level of integrity and honesty in maintaining confidentiality.

Your qualifications should include: 

• High School diploma, GED or equivalent experience.

• Preferred Experience: Knowledge of basic operation of equipment and cash-handling procedures preferred.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE .

Additional Information:

• This position is represented by a collective bargaining agreement.

• COH employees may apply for a transfer or promotion to job openings for which they meet the minimum qualifications if they meet the following criteria:

  • Employed at COH in current role for at least 6 months, unless otherwise stipulated in an applicable collective bargaining agreement.

  • Are in good standing and have no current performance issues.