Registered Nurse Clinical Supervisor (Ambulatory Care)

Registered Nurse Clinical Supervisor (Ambulatory Care)

Location: Brooklyn, NY (Onsite)

Position Type: Temp-to-Perm - Mon-Fri 40hrs Per Week

Compensation: Pay Range: $50.00-$54.00 Per HR

Position Overview

One of New York City's largest multispecialty physician practices is seeking an experienced Registered Nurse Clinical Services Supervisor to join its Brooklyn team. This is an excellent opportunity for an experienced ambulatory care RN who enjoys mentoring staff, driving operational excellence, and keeping a busy outpatient practice running smoothly. Working closely with the Nurse Manager, the RN Clinical Lead serves as a key operational partner, providing day-to-day clinical leadership, workflow coordination, staff training, and real-time problem solving. While this is a leadership role, there are no direct reports. Instead, you'll act as the Nurse Manager's right handsupporting clinical staff, coordinating daily operations, managing escalations, and ensuring high-quality patient care. This is a highly visible, hands-on position for someone who thrives in a fast-paced ambulatory environment. The ideal candidate is flexible, collaborative, and willing to jump in wherever needed. There is no assigned patient caseload, but you should be comfortable stepping into clinical responsibilities during periods of high patient volume or staffing shortages.

Key Responsibilities

Partner with the Nurse Manager and Practice Leadership to oversee the daily operations of a busy multispecialty ambulatory practice. Serve as the primary clinical resource for nursing and support staff, providing coaching, guidance, and real-time problem resolution. Assist with onboarding, orientation, training, and ongoing development of clinical team members. Coordinate daily staffing assignments, workflow adjustments, and schedule changes to maintain efficient patient flow. Respond to patient concerns, operational issues, and clinical escalations, providing leadership and service recovery when appropriate. Step into clinical operations as needed to support patient care and ensure seamless practice operations. Collaborate with physicians, advanced practice providers, medical assistants, and interdisciplinary teams to deliver exceptional patient-centered care. Ensure compliance with clinical protocols, infection control standards, OSHA regulations, and organizational policies. Support quality initiatives, including HEDIS, HCC, PCMH, CMS, and other regulatory performance measures. Partner with Quality and Practice Leadership to identify workflow improvements and implement best practices. Assist with recruiting, interviewing, onboarding, and retention of clinical staff. Participate in performance coaching and staff development initiatives. Maintain compliance with accreditation and regulatory standards.

Qualifications Required

Active New York State Registered Nurse (RN) license Minimum 2 years of ambulatory/outpatient nursing experience Minimum 2 years of supervisory, charge nurse, or clinical leadership experience Strong understanding of ambulatory clinical operations and patient flow Excellent leadership, communication, and organizational skills Ability to prioritize and adapt in a fast-paced outpatient environment

Qualifications Preferred

Experience in a multispecialty physician practice Knowledge of HEDIS, HCC, PCMH, and quality improvement initiatives Experience with Epic EMR Experience preparing for or supporting regulatory surveys and accreditation

Ideal Candidate

We're looking for a clinical leader who enjoys supporting teams and improving operations without managing direct reports. This individual leads by example, remains calm under pressure, communicates effectively, and is always willing to roll up their sleeves to support both staff and patients. Success in this role requires someone who is: A collaborative and approachable leader An excellent mentor and coach Highly organized and adaptable A strong critical thinker and problem solver Comfortable managing competing priorities Passionate about delivering exceptional patient care and team support