Carrier Compliance Specialist

Position Summary

The Carrier Compliance Specialist is responsible for maintaining the integrity and efficiency of carrier data within the organization's TMS systems. This role involves entering and managing carrier profiles, including the creation of SCACs (Standard Carrier Alpha Codes), to ensure accurate tracking and system integration. The role will also perform ongoing maintenance of the carrier database to support operational accuracy and compliance. Additionally, the position provides administrative support through report management, correspondence handling, and data entry tasks related to carrier operations.

This individual will work from eShipping's office in Maryland Heights, MO. After initial training, this role is eligible for a hybrid schedule of three days per week working from the office and two from home. Normal shift is M-F from 8am to 5pm.

Essential Duties and Responsibilities

Duties include but are not limited to the following:
• Carrier Entry and SCAC Creation: Responsible for entering carriers into the Jaguar system and creating SCACs (Standard Carrier Alpha Codes) to ensure proper tracking and system integration.
• Carrier Database Maintenance: Perform regular updates and maintenance on the internal carrier database to ensure accuracy and efficiency in operations.
• Administrative Support: Perform various administrative duties as assigned, including managing reports, correspondence, and data entry tasks related to carrier operations.

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work independently while balancing appropriate collaboration with leadership oversight
• Excellent customer service, time management, and prioritization skills
• Excellent oral and written communication skills in person and via phone
• Able to utilize sound, independent judgment and make responsible decisions and recommendations.
• Excellent follow-through and detail orientation
• Able to effectively utilize computer programs including Word and Excel and TMS system
• Ability to work with a variety of people and personality styles
• Able to work within a climate controlled, fast-paced team environment, performing primarily sedentary work requiring sitting at a computer terminal for long periods of time; maintaining standard office hours and working overtime as necessary to meet customer needs
• Strong ability to persuade and positively influence others

Minimum Education and Experience
• High school diploma or equivalent
• Industry experience is not required but highly preferred

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.