Data Analyst/Scientist

Data Analyst/Scientist Location: Remote; Eastern Time Zone preferred Pay: $55-$60 per hour 26-10535 Job Summary The Data Analyst/Scientist will support customer analytics and digital products by analyzing large utility datasets, including advanced metering, customer billing, and digital engagement data. This role will identify trends, anomalies, data quality issues, and opportunities while developing dashboards and reports that support business and customer-facing products. The position will collaborate with Product Owners, engineers, and business stakeholders to validate data, support integrations and testing, and translate complex findings into actionable recommendations. Job Responsibilities Analyze large utility datasets, including AMI usage, customer billing, and digital engagement data. Review and validate data extracts, dashboards, and multi-source datasets for quality issues, anomalies, trends, and common themes. Develop and maintain Power BI dashboards, reports, and data visualizations. Track customer engagement, product performance, billing outcomes, and other key business metrics. Support analytics for customer-facing digital products, including rate recommendation and bill comparison tools. Analyze historical usage and billing data to support digital product functionality and improvements. Monitor website and digital product engagement metrics, including page views, clicks, and customer interactions. Collaborate with Product Owners, engineers, and business subject matter experts on data integrations, testing, validation, and product improvements. Translate complex analytical findings into clear business recommendations for technical and non-technical stakeholders. Support recurring reporting and communicate insights to business partners. Identify opportunities to improve data quality, reporting processes, and customer experiences. Job Requirements 2+ years of professional data analysis experience, including analysis of large data extracts or datasets. Hands-on experience with utility industry data and AMI (Advanced Metering Infrastructure) data is required. Experience analyzing utility customer usage data and identifying trends, anomalies, common themes, and data quality issues. Hands-on experience with Power BI for dashboards, reporting, and data visualization. Experience working with large, multi-source datasets. Databricks experience is preferred. Strong data validation, analytical, and problem-solving skills. High attention to detail and ability to work effectively in a regulated environment. Strong written and verbal communication skills. Ability to translate technical findings into clear business recommendations. Strong stakeholder collaboration and multitasking skills. Customer Care & Billing (CC&B) data or tools experience is preferred. Google Analytics or digital engagement analytics experience is preferred. Experience developing dashboards, visualizations, recurring reports, or customer-facing digital product analytics is preferred. Education Bachelor's degree required. #ED About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance Vision & Dental Insurance Life Insurance Matching 401(k) Commuter Benefits Employee Discounts & Rewards Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or View phone number on click.appcast.io. Equiliem