Medical Receptionist

Bilingual Medical Receptionist

Medical Specialists of the Palm Beaches is seeking a detail-oriented and friendly Bilingual Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, verifying insurance and demographic information, ensuring that all referral requirements are met, and managing appointment scheduling. The Medical Receptionist will provide excellent customer service and ensure that the office runs smoothly and efficiently. This is a dynamic role that requires multitasking, patience, and a steady, productive pace.

Position Description & Duties:

• Greet patients as they arrive and assist them in signing in.
• Verify and update patient insurance and demographic information.
• Ensure that HMO patients have the correct referral for their visit.
• Direct new patients to complete necessary paperwork and file it appropriately in their charts.
• Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
• Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
• Enter and update patient demographic information in the computer system.
• Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
• Pull patient charts for incoming faxes and ensure proper handling.
• Perform additional administrative duties as assigned to support office operations.

Qualifications / Education & Experience:

• High school diploma or equivalent required.
• Bilingual in English and Spanish
• 1-2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
• Demonstrated ability to manage confidential patient information with discretion and good judgment.
• Proficiency in typing and using a computer keyboard is required.

Benefits:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for PTO and Holiday pay
• Company paid life insurance.
• Access to voluntary short and long-term disability insurance
• Access to additional life insurance
• Access to Accident and Critical Illness Insurance
• 401K with automatic employer contribution

Medical Specialists of the Palm Beaches, Inc. ("MSPB") is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.