Voice Analytics Team Lead: AI-Driven Customer Insights
Edward Jones HQ
Edward Jones is seeking a Team Leader of Voice Analytics in Tempe, AZ, to lead a team of analytics professionals focused on transforming contact center data into actionable insights. You will oversee data integration, insight generation, and recommendations to improve client experiences, routing, and self-service containment, while coordinating with senior leaders and partner teams across time zones. #J-18808-Ljbffr Edward Jones
- ...OverviewTeam Overview:The Team Leader of Voice Analytics is responsible for leading a team of 5 to 8... ...contact center, service, and customer interaction data into actionable business insights. The team leverages... ...interaction intelligence, and AI-driven service optimization....CustomerTemporary workFor contractorsWork at officeHome officeFlexible hours
- Opportunity OverviewThe Lead AI Product Manager is... ...products, business domains, customer experiences, and... ...experience, and business teams.Recognize and manage... ...relevant technical, product, analytics, or business field, or... ...awards and accolades: Insights & Information Blog...CustomerTemporary workWork at officeLocal areaHome officeFlexible hours
- ...Fargo is seeking a Senior Lead Analytics Consultant to join the... ...Analytics (GEFMDA) team. This role is... ...design proactive, data‑driven monitoring solutions.This... ...influencing partners through insights, recommendations, and... ...on building strong customer relationships balanced...CustomerFull timeWork experience placement
- ...Payments is seeking a Director of Voice of Customer (VoC), Customer Insights & Analytics to lead the enterprise VoC strategy and... ...You will lead a global insights team, develop capabilities across Product and Operations, and advance AI-enabled analytics to inform #J-1...Customer
- ...Chandler, AZ to own the marketing strategy and lead a lean team. The role focuses on building a differentiated brand, storytelling, and data-driven decisions to allocate spend effectively.... ...while collaborating closely with Sales, Customer Success, and Product. The role requires...Customer
$159k - $305k
...Fargo is seeking a Senior Lead Risk Analytics Consultant to serve as the... ...oversight of portfolio and deliver insight and decision strategies,... ..., portfolio expansion, or customer growth initiatives ~ Knowledge... ...mitigating and compliance-driven culture which firmly...CustomerFull timeWork experience placementRemote workRelocation package1 day per week$119k - $206k
...Fargo is seeking a Lead Business Execution... ...Life Cycle product team within Traditional... ...cross-product teams, AI modeling teams, and... ...executive communication, analytical, problem-solving,... ...on building strong customer relationships... ...mitigating and compliance-driven culture which...CustomerFull timeWork experience placement- ...Management Senior Manager focused on Patient Engagement & AI to lead a team shaping patient communications, CRM experiences, and... ..., and operations to define strategies, drive customer journeys, and advance AI-driven solutions that improve satisfaction and efficiency....Customer
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$159k - $279k
...Fargo is seeking a Senior Lead Data Science Consultant within our analytics team for Business Banking.... ...scale data, analytics, and AI initiatives that span... ...risk considerations, and customer outcomes.Build and maintain... ...and compliance-driven culture which firmly establishes...CustomerFull timeWork experience placement- ...Chandler, AZ Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects... ...: Bechtel is seeking an Analytics Lead to join our new... ...maintaining high quality and insightful analytics, and assisting with...CustomerFull timeWork experience placementWork at officeLocal areaRemote workRelocation
$103.09k - $162k
...Marketing Analytics Leader Leads a team responsible for marketing... ...analytics, reporting, and insights to enable data-driven decision making... ...analytics, AI adoption, and actionable... ...that improve customer engagement and drive... ...to be you and your voice to be heard. We...CustomerLocal area$105.4k - $124k
...our best. Helping the customers and businesses we serve... ...Analyst develops data-driven insights and strategies that... ...role combines advanced analytics, strategic problem-solving... ...approved analytics, AI, and technology... ...ability to work well in a team environment. Ability to...CustomerTemporary workWork experience placementWork at officeLocal area3 days per week$149.52k - $175.9k
...journey to do our best. Helping the customers and businesses we serve to make... ...adoption, customer experience research, insight and execution, agile ways of... ...measurement and optimization, marketing and analytics, customer centricity About the team/product(s): In this role for the...CustomerFull timeLocal areaShift work- ...their operations with custom strategies that benefit... ...leaders, sales teams, and client success to... ...campaigns, and use data-driven insights to guide strategy.The... ...complex products.Strong analytical skills with the ability... ...Demonstrated ability to lead high-performing teams...CustomerContract workTemporary workWork at officeFlexible hours
$105k - $120k
...technology, top-notch customer service, and a... ...our dynamic team of... ...and tactics. AI Fluency & Modern... ...eCommerce Strategist, Lead owns the Digital... ...proficiency in data analytics and performance... ...via data and insights. Proficient in... .... Results‑Driven: Focused on achieving...CustomerFull time- ...professional to join our Auto team. This role will... ...that require solid analytical skills, extensive knowledge... ...-based business insights.Influence senior stakeholders... ...fast-paced, deadline driven environmentKnowledge... ...on building strong customer relationships balanced...CustomerFull timeWork experience placementRelocation package
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- ...is seeking a Collections Manager II to lead a team responsible for mitigating financial loss... ...collaboration, and strong data analytics to optimize collections processes while... ...regulatory compliance and exceptional customer experience. #J-18808-Ljbffr JPMorgan Chase...Customer
- ...Introduction: AI is rapidly moving... ...to the customers shaping tomorrow... ...our global sales team drives alignment... ...relationships that lead to design wins... ...Through deep market insight and long‑term... ..., IT, Data and Analytics, Finance, HR,... ..., and signal-driven.Reduce low-value...CustomerFull timeWork at officeLocal area
- ...Operational Audit Leader in Tempe, AZ to build and lead a risk-based operational audit function... ...independent assurance and business insights beyond SOX compliance. The role partners with... ...drive enterprise risk coverage, adopt AI tools for audit processes, and lead transformation...
- ...Leader in Tempe, AZ to build and head a risk-based internal audit function. This role provides independent assurance and business insights beyond SOX, driving enterprise risk coverage as a trusted advisor. You will partner with leaders to drive process improvements, assess...3 days per week
$46 - $62 per hour
...Tax Operations (PTO) as a Lead Tax Processor and... ...catalyst, steering critical team initiatives, and serving... ...high-stakes, and ambiguous customer or internal escalations.... ...stakeholders with data-driven recommended responses.... ...leveraging and testing AI (artificial intelligence...CustomerRemote jobHourly payLocal areaFlexible hours- ...Team Lead, Sales Operations Support ADESA, a Carvana-owned company... ...an ever-increasing growth in customer inventory of vehicles for us... ...team's work, including through AI tools (Claude / Nimbus).... ...Strong attention to detail, analytical skills, and written/verbal communication...Customer
- ...1,000 employees serving customers across 40+ countries, ME... ...Products & Solutions to lead our crusher wear parts design team within North America. This... ..., CAD modeling, and data-driven analysis, you will play a... ...T) standards. Excellent analytical, problem-solving, and critical...CustomerWork at officeWorldwide
$20 per hour
Carvana in Tempe is seeking a Customer Care Advocate to join our in-person team at the Tempe headquarters. You’ll be the voice of Carvana, guiding customers through their car-buying... ...hit goals, reaching $24+/hr by one year. An AI co-pilot handles routine tasks, letting...CustomerHourly payFull time- ...we committed ourselves to put customer satisfaction at the core of our... ...video. About the team and position Carvana's Market... ...Job Description The Team Lead, in our Market Operations group... ...with Salesforce or Tableau An analytical mind Experience handling logistics...CustomerFull timeWork experience placementLocal areaWeekend work
$82k - $106k
...Do you want your voice heard and your actions to count... ...), one of the world’s leading financial groups.... ...member of our recruitment team will provide more details... ...paths to success using analytical and critical thinking as... ...and commercial customers EDUCATION • Degree...CustomerFull timeWork experience placementWork at officeLocal areaRemote work- ...Client Experience Technology, you will lead multiple product delivery teams responsible for building,... ...supporting digital client experiences, customer platforms, portals, or online service... ...out our U.S. awards and accolades: Insights & Information Blog Postings about Edward...CustomerTemporary workWork experience placementWork at officeHome officeFlexible hours3 days per week
$128k - $181.25k
...family of brands helps customers create products... ...to join our team. In this role you... ...security practice, leading Red Team engagements... ...defensive improvements.AI-Driven Offensive Security... ..., using offensive insight to prioritize the... ...languages. Strong analytical and problem-...CustomerRemote work
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