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Voice Analytics Team Lead: AI-Driven Customer Insights

Edward Jones HQ

Edward Jones is seeking a Team Leader of Voice Analytics in Tempe, AZ, to lead a team of analytics professionals focused on transforming contact center data into actionable insights. You will oversee data integration, insight generation, and recommendations to improve client experiences, routing, and self-service containment, while coordinating with senior leaders and partner teams across time zones. #J-18808-Ljbffr Edward Jones

Vacancy posted 2 days ago
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