Wholegoods Shipping Supervisor

Wholegoods Shipping Supervisor Full-time Regular Wendell, NC, US 5 days ago Requisition ID: 1465 Department: Warehouse/NC Operations Reports to: Sr. Warehouse Process Manager Position Status: Full-time Status: Non-Management

JOB SUMMARY

The Wholegoods Shipping Supervisor oversees daily wholegoods warehouse outbound operations, ensuring accurate, safe, and timely processing of dealer orders.

KEY RESPONSIBILITIES OF JOB

Lead and train shipping employees in accordance with current policy and procedures. Ensure that all order items are processed efficiently, accurately, and without damage. Oversee picking, packing, and loading of shipments to ensure dealer requirements are met. Ensure that all documentation including bill of ladings, shipping labels, etc. are prepared per order. Communicate with all team members and other departments to complete tasks. Coordinate with freight carriers and vendors to manage outgoing shipments and troubleshoot delays. Optimize employee workflow to benefit productivity by monitoring day‑to‑day demand and making adjustments. Determine and track Warehouse KPIs and adjust as needed to meet goals. Aid in the interviewing/hiring of new employees. Ensure that the Warehouse associates are properly trained and up to date on all necessary certifications. Employee supervision duties to include: Create and monitor schedules Processing weekly timecard entries, PTO requests, recording attendance discrepancies, etc. Provide coaching and mentoring Issue corrective action when necessary Develop and monitor goals and objectives for each associate Performance evaluations

EDUCATIONAL AND PHYSICAL REQUIREMENTS

Valid Driver’s License High School Diploma or equivalent required/2+ year degree preferred 3 to 5 years of experience in shipping, receiving, or warehouse operations, with 1 to 2 years in a supervisory or leadership role or an equivalent combination of education and experience Knowledge of proper safety procedures, equipment maintenance, and warehouse practices Knowledge of Excel, WMS, ERP, and carrier specific tools (e.g., UPS WorldShip, FedEx Ship Manager) Previous warehouse leadership experience preferred Proper Forklift training required – Forklift certifications preferred Ability to work flexible shifts (6AM – 7PM) Strong multitasking and communication skills Able to lift 50 pounds, stand/walk for long periods of time, and work in a non-climate control environment #J-18808-Ljbffr Kioti