Senior Product Manager, Clinical Content

Role Description

The Senior Product Manager, Clinical Content owns the product strategy, roadmap, and delivery for one or more product areas within the Clinical Content portfolio. This individual applies strong product management fundamentals — discovery, prioritization, experimentation, and measurable KPIs — to define and execute a roadmap that maximizes customer value and business results. The Senior Product Manager partners closely with engineering, design, data, and go-to-market teams to bring the roadmap to life, and serves as a subject-matter expert and mentor to other product managers, contributing to the company's broader effort to modernize and scale the product management function around strong technology product management craft.

For this role, the portfolio is the company's ambulatory EHR and practice management platform, spanning the clinical documentation, ordering, e-prescribing, scheduling, patient access, and revenue cycle workflows that physician practices and ambulatory organizations depend on daily; the Senior Product Manager therefore pairs strong product craft with domain fluency in ambulatory care delivery and healthcare interoperability.

• Own the product roadmap and backlog for one or more Clinical Content product areas, from discovery through launch and post-launch iteration.
• Contribute to and help execute the product-led growth (PLG) strategy for the product portfolio, identifying opportunities to expand adoption and usage through the product experience.
• Partner closely with engineering, design, and data teams to define and execute the roadmap and backlog, applying strong product management fundamentals to deliver an exceptional end-to-end user experience.
• Write clear product requirements, user stories, and acceptance criteria, and work with the VP/Director of Product Management and executive leadership to inform the broader strategic plan for business growth.
• Maintain a deep, current understanding of prospects, customers, competitors, and partners to inform product decisions, market positioning, and competitive differentiation.
• Define and track the product metrics that define success for the product area and use them to drive continuous improvement.
• Coordinate product releases to ensure alignment between product, support, and service operations.
• Support business and contractual discussions with partners specific to the market, as needed.
• Ensure regulatory and compliance requirements relevant to the product line are identified, accurate, and delivered within deadlines.
• Establish and maintain a robust product lifecycle management framework.
• Contribute to forecasting and reporting on revenue, cost, and margin for the product area.
• Mentor and provide guidance to Product Managers and Associate Product Managers.
• Perform other duties that support the overall objective of the position.

Qualifications

• Bachelor's degree in business, computer science, biology, engineering, or a related field.
• An MBA, MHA or other advanced business degree is a plus.
• Any combination of education and experience which would provide the required qualifications for the position.

Requirements

• 5+ years of progressively responsible experience in technology/software product management.
• Direct experience owning or contributing to ambulatory EHR and practice management products.
• Healthcare/healthcare IT industry experience, ideally in an Ambulatory or Acute Healthcare environment.
• Experience with ambulatory regulatory and quality programs.
• Experience contributing to the definition, launch, and scaling of AI/ML-powered product capabilities.
• Experience partnering with data science and engineering teams to operationalize AI/ML.
• Demonstrated ability owning a significant product area with clear business impact.
• Experience contributing to product-led growth motions in a B2B SaaS or technology environment.
• Experience writing business cases, performing market analysis, and managing backlogs.
• Experience navigating complex, ambiguous business situations and managing multiple stakeholders.
• Experience in a private equity-owned company preferred.

Knowledge, Skills & Abilities

• Knowledge of general technology product management best practices and product-led growth strategy.
• Understanding of Minimum Viable Product (MVP) concept and Agile development process.
• Deep understanding of healthcare technology and a passion for improving patient and provider experiences.
• AI and generative AI product fundamentals.
• Responsible and trustworthy AI in healthcare.
• Skill in leadership through influence, financial and business acumen, and communication.

Company Description

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.