Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to support day-to-day receivables operations for a Contract position based in Cheektowaga, New York. This role will focus on maintaining timely cash application, managing customer account activity, and helping reduce outstanding balances through consistent follow-up. The ideal candidate is organized, comfortable communicating with customers and internal teams, and able to handle billing and credit-related tasks with accuracy.

Responsibilities:
• Manage commercial collections activities by monitoring open balances, following up with customers, and working to improve payment timeliness.
• Communicate regularly with customers to address account questions, resolve payment issues, and support collection efforts.
• Apply incoming payments to outstanding invoices accurately and provide backup support for cash application activities as needed.
• Prepare daily deposit documentation and ensure receipts are recorded correctly in accordance with company procedures.
• Review credit information for prospective customers, assemble supporting documentation, and help maintain customer credit records.
• Update customer credit limit files, release eligible credit holds, and process credit card transactions when required.
• Research and resolve aged credit balances, and prepare debit or credit memos to keep accounts current and accurate.
• Partner with customer service and sales teams to address past-due accounts, respond to requests for invoice copies, and support account resolution efforts.• Experience working in accounts receivable with responsibility for collections, cash posting, and billing support.
• Working knowledge of commercial collections practices and customer account follow-up.
• Ability to process cash activity accurately, including payment application and deposit-related tasks.
• Familiarity with reviewing customer credit information and maintaining credit-related records.
• Strong communication skills for interacting with customers as well as internal sales and service teams.
• High attention to detail and the ability to manage multiple account issues in a fast-paced environment.
• Proficiency with standard accounting systems and Microsoft Office tools, especially spreadsheets.