Human Resources Analyst - Benefits

Position Description The Human Resources Analyst performs moderately complex professional, technical, and analytical HR duties in support of a central or departmental HR program, overseeing one or more of the following areas: benefits administration, compensation, employee relations, selection, or training. Performs related duties as required. Metro Nashville Government is an employer of choice in one of the most exciting and fastest-growing cities in the nation. Metro Human Resources is committed to assisting our customers—our 11,000+ employees, pensioners/retirees, and external vendors/service providers. Our goals are to recruit, train, and retain a highly qualified and skillful workforce able to relate to and service the diverse needs and communities of our region and to provide positive and empowering work cultures for our employees to thrive in. This manager helps lead and oversee these pursuits to strengthen and maintain healthy work cultures for our employees and equip our workforce with tools to effectively work together in servicing our citizens. Typical Duties Respond to the benefit related issues. Work with the insurance vendors to investigate and resolve benefit related issues for members. Provide insurance information to employees and retirees. Process enrollments and eligible change in status for members on the plan. Handle termination of employee coverage in the plans. Reconcile employee information against the employee benefit program. Assist with annual enrollment for employee and pension benefit programs. Respond to benefit related calls and walk-ins. Research Metropolitan Code and Charter. Utilize Metro's personnel and benefits related software systems. Minimum Qualifications Bachelor's Degree from an accredited college or university. Additional experience may be considered in lieu of education. Experience is defined as human resources or benefits related.* (ratio 1:1) Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No. SO94-1078, all employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, And Abilities Experience working in a Human Resources or Benefits field. Experience working with Human Resources Information System (HRIS) software. Proficient in the use of Microsoft Office Suite. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at View phone number on click.appcast.io. Benefits Full‑time, Civil Service positions – 10 Vacation Days per year (increasing after 5 years of service); 1 Sick Day per month; 12 Paid Holidays per year. Public Safety – Sworn and Civilian positions – 20 vacation days per year; 3 Personal days per year; 1 Sick Day per month; 12 paid holidays per year. Part‑time, Non Civil Service positions – Visit HR and Benefits webpages for more information. Full‑time, Non Civil Service positions – contact hiring department for benefits information. Seasonal/Temporary positions – no benefits offered. #J-18808-Ljbffr