Day Program Team Supervisor

Job Description

Job Description

About the Role:

Sample Supports provides comprehensive social services to adults with intellectual and developmental disabilities. Our mission is to raise the bar of service delivery by providing superior and competitive community-based care options to the people most in need in our communities. We are dedicated to empowering the individuals that we serve to lead fulfilling lives, and we pride ourselves on prioritizing person-centered services in a way that supports greater autonomy, choices, and life goals. We are committed to excellence and strive to maintain the highest standard of care so that everyone that we serve can thrive in their communities.

To be considered for this role, you must complete the Culture Index Survey (link here). This is not a test - there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.

We are seeking an energetic self starter for our Day Program Team Supervisor, who is able to aggressively grow our program to provide exceptional care to people with disabilities. We believe that everyone has a right to be a part of the community, and we are willing to do everything in our power to ensure the individuals we serve are given this opportunity.  The Team Supervisor is responsible for core administrative functions, such as supporting the billing and quality assurance processes, while also leading a team of direct care providers and at-risk adults. They will also be responsible for finding and creating opportunities for the day program in the community.

Sample Supports' culture is fast paced, supportive and inspiring. If you are looking for an environment where hard work is expected and rewarded, this is the place for you! We are seeking applicants that are interested in being part of a growing social services agency working to be the BEST in Colorado.  Members of our team who find the most success are independent and autonomous workers with intrinsic motivation based on the mission to support the people we serve. We’re excited to continue to expand our team as the agency grows and look forward to meeting you during the application process!

Key Responsibilities:

• Coordinate scheduling to facilitate work for all employed individuals in services
• Staff management
• Maintain supplies and equipment
• Effectively coordinate program to account for potential threats, opportunities, strengths and weaknesses
• Demonstrate understanding of applicable rules and regulations and ensure program is managed per requirements
• Establish organized systems to increase overall efficiency of program and/or agency
• Strive toward ongoing development of program to establishment preferred-agency status within the community
• Seek out new responsibilities to assist in program development and remain an active member of a team-based approach
• Ensure all individuals paperwork and tracking meet expectations for successful billing, potential claims testing, and auditing requirements
• Assist in creating and implementing work skills curriculum and job skill training for people with disabilities to enable successful employment
• Successful supervision and management of employees
• Respond to emergencies involving at-risk adults within program and be available “on-call” as defined for position, and assist in coverage for daily schedule needs
• Maintain a positive attitude and calm demeanor during difficult situations, modeling effective crisis management and problem solving for staff as well as people with disabilities
• Managing the weekly transport schedule in programs
• Assisting with DVR Billing Tasks Maintain responsibility for daily and weekly staff schedule to ensure consistency, safety, and efficiency of groups
• Staff management
• Continually reassess program to create capacity for program growth and development
• Collaborate with IDT members and other Sample Supports employees to increase programming opportunities for people with disabilities
• Establish presence at day program office and community locations during regular program hours to support at-risk adults and staff as needed and ensure smooth transition periods
• Model effective client interactions including setting boundaries and expectations, following through with incentives and goal setting, and providing physical intervention to at-risk adults as needed
• Be available for emergencies as needed involving persons within program
• Create and retain marketing techniques and outreach opportunities to build program, including responding to RFPs to increase client caseload and facilitating new work and volunteer opportunities
• Provide effective supervision for day program employees to support professional growth and maintain employee morale
• Oversee administrative responsibilities of the program, including employment training and supervision files, client paperwork, and other program requirements needed to meet local, state, and federal regulations
• Successfully maintain program budget, ensuring target financial goals are met

Health & Financial Benefits:

• Flexible Paid Time Off
• Medical Insurance including Dental and Vision
• Postpartum Wellness Package
• Hospital Indemnity Benefit
• Flexible Spending & Dependent Care Accounts
• Monthly Employer Contribution to Dependent Care Accounts
• Accident & Short Term Disability Insurance
• 100% Employer Paid Life & Voluntary Term Life Insurance
• Pet Insurance 
• Mileage Reimbursement
• Cell Phone Reimbursement 
• Discounted Cell Phone Plans
• 401k With Up to 4% Match

Wellbeing Benefits - Only at Sample Supports:

• Weekly Catered Lunches 
• Employee Assistance Program with Free Mental Health, Legal, and Financial Resources
• Monthly Wellness Seminars
• Paid Professional Development & Certification Opportunities
• Free Clinical Supervision for Qualified Degrees
• Annual Anniversary Gifts & Celebrations
• Bonus Opportunities for All Positions
• Dream Project - See Our Dreams Here!
• 5 & 10 Year Anniversary Trips - See the Trips Here!
• Virtual Sleep Training & Night Nanny Services for Eligible Parents
• Weekly Meal Services for Eligible New Parents
• Supplemental Parental Leave Pay for Qualified Employees

Requirements

• The ideal candidate possesses the following characteristics/skills:
• Must have experience in the I/DD field
• 1-2 years management experience preferred
• Must be at least 18 years of age due to driving requirements
• Must have a valid driver’s license and reliable transportation
• Able to perform the physical demands of the position