Network Systems Engineer

Job Description

Insight Global is hiring for a Systems Administrator with Physical Security experience (video/access control) to provide technical support for physical security infrastructures and projects. This person will support several physical security projects and daily general Cooperate and Regulatory operational support of the different environments.

The ideal candidate will be capable of quickly integrating into an established team and independently supporting complex Windows environments, Avigilon Access Control systems (Unity Access 7), Avigilon Video management Systems, and a variation of switches and appliances while maintaining the standards required for critical infrastructure operations.

Responsibilities Include:

- Administer, support and deploy Video and Access control equipment

- Evaluate, test, and deploy operating system and application patches.

- Administer and troubleshoot Microsoft Active Directory.

- Perform advanced technical troubleshooting across server, application, and infrastructure components.

- Support and troubleshoot the following enterprise security and infrastructure platforms:

- Symantec Endpoint Protection / Malware Prevention

- Veeam Backup & Replication and Backup Exec

- Tripwire Log Center

- Avigilon Unity Access

Avigilon Video Management Systems

- AMAG Symmetry Access Control Systems

- Develop, configure, and deploy Veeam Backup Solution and Truenas NAS solution

- Assist with system monitoring, incident response, root cause analysis, and problem resolution.

- Develop, maintain, and update technical documentation, procedures, and operational records.

- Work closely with internal technical staff, vendors, and project teams to support infrastructure.

On-Call Support

- This position is mission essential and participates in a rotating 24x7x365 on-call support schedule supporting mission-critical Operational Technology and security infrastructure. Candidates should be comfortable responding to after-hours incidents and working in a highly available production environment. May require extended onsite support during emergency operations (e.g. hurricane, ice storms, etc.)

The compensation for this position ranges from $80,000-120,000 depending on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

- Network Engineering and Support experience with Routing and Switching

- Comfortability with troubleshooting in the field, in outside environments, on sites across the South Carolina region

- Experience with Ubiquity Unified technologies (routers and switches)

- Any Server or Systems experience with Windows OS and Backup Solutions, preferably VEEAM - Experience administering Windows operating systems including Windows Server.

- Strong understanding of enterprise networking concepts.

- Experience supporting, configuring and deploying Enterprise access control systems and Video management systems

- Symantec Endpoint Protection / Malware Prevention

- Veeam Backup & Replication and Backup Exec

- Tripwire Log Center

- Avigilon Unity Access

Avigilon Video Management Systems

- AMAG Symmetry Access Control Systems

- Excellent analytical and troubleshooting skills.

- Strong verbal and written communication skills.

- Ability to work independently while collaborating effectively within a team environment.

- Demonstrated commitment to operational excellence, cybersecurity, and regulatory compliance.

The environments supported by this position are subject to North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) standards. As such, the successful candidate must demonstrate:

• Exceptional attention to detail.

• The ability to independently and consistently follow documented procedures without deviation.

• Strong documentation and organizational skills.

• Ability to collect, organize, annotate, and maintain compliance evidence.

• An understanding of change management, access control, and configuration management principles.

Previous experience supporting NERC CIP-regulated environments is desirable; however, candidates with strong enterprise infrastructure experience and a willingness to learn the regulatory requirements will be considered.