Customer Service Associate

Customer Service RepresentativePay from $25 to $30 per hour with significant growth and earning potential!Washington Branch3131 Hogum Bay Road NE, Lacey, WA 98516Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.Hours: Various on-site full-time shifts available.Why Customer Service at Uline?Learn: In-depth training helps you sharpen communication and problem-solving skills.Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.Connect: Build strong relationships in our collaborative in-person setting with regular team events.Position ResponsibilitiesProcess customer orders, make product recommendations and handle account inquiries using world-class technology.Be a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.Build business relationships with customers over phone, email and chat.Understand customer needs and recommend Uline's best solutions.Help customers navigate Uline's website and online ordering.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Excellent problem-solving, listening and communication skills.Prior customer service experience is a plus, but if you are eager to learn, we will train you!BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksBest-in-class, clean, modern facilities.First-class fitness center.About UlineUline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.EEO/AA Employer/Vet/Disabled#LI-PR1#LI-WA001(#IN-WACS)#ZR-WACS