Customer Service Representative
Joint Active Systems, Inc.
Job Description
Job Description
If you are looking for an entry level position that allows growth, and opportunity, look no further!
Customer Service Representative is responsible for obtaining and verifying all Insurance benefits along with requesting and following up on documents needed to process the orders.
Essential Functions:
1. Obtains customer benefits from Insurance Company
2. Reviews Insurance browser to identify how to process an order while verifying benefits. Watches out for discrepancies and inaccuracies and if criteria has to be met for coverage
3. When authorization is needed--Assigns new orders to the auth department and obtains additional documentation if needed
4. Forwards order onto the Tier 2 CSR once benefits are obtained
5. Accurately completes the Insurance verification form and Med Act including customer and order pages.
6. Work callback report daily
7. Identify what information is missing to process the order prior to sending to CSR 2--identify in "NEED" note
8. Call patient to acknowledge JAS received the order and obtain any missing information the patient can provide.
9. Update audit history tab as information is obtained
10. Process cancels and voids
11. Take incoming phone calls for the team
12. Perform the basic requirements of a CSRII Order Specialist while they are out of the office
BENEFITS
This position is Monday through Friday from 8a - 5pm.
Vision Insurance
Dental Insurance
Health Insurance
401K
Paid Holidays
Joint Active Systems is an Equal Opportunity Employer
Apply Today!
Monday through Friday from 8am to 5pm.Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Effingham, IL vacancy
- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...SuggestedContract workPart timeLocal area
Dollar Tree
Effingham, IL4 days ago $69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Effingham, IL1 day ago- ...Job Description Domino's Pizza in Effingham, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious...SuggestedFull timeShift workWeekend work
Domino's Franchise
Effingham, IL8 days ago $16 - $17 per hour
...dive into an awesome job at Mach 1 Stores in Effingham, Illinois, right by Lake Sara? We're on the lookout for an Entry-Level Customer Service Associate who loves to greet customers and keep our store running smoothly. If you're a customer service superstar and a cashier...SuggestedHourly payPart timeLocal areaImmediate startShift workNight shiftMach 1 Stores
Effingham, IL17 days ago$15 per hour
...your career in a fun ad dynamic environment? Mach 1 Stores in Effingham/Teutopolis, Illinois, is searching for an Entry-Level Customer Service Associate who's eager to greet customers and keep our store buzzing with energy! If you're a customer service rockstar and a...SuggestedFlexible hoursShift workWeekend workMach 1 Stores
Teutopolis, IL8 days ago- ...Member Services Representative As a Member Services Representative you are a high energy, positive member of the team providing members with... ...environment. You will create "raving fans" by delivering +1% customer service, continually engaging and encouraging our members to...Shift work
Planet Fitness
Effingham, IL3 days ago - ...Member Services Representative As a Member Services Representative you are a high energy, positive member of the team providing members with... ...environment. You will create "raving fans" by delivering +1% customer service, continually engaging and encouraging our members to...Work at officeShift work
Planet Fitness
Effingham, IL1 day ago $15.5 - $18.25 per hour
...we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games... ...ensure that all products in the store are represented, organized, and alphabetized on the selling...Full timeCasual workLocal areaWorldwideFlexible hoursShift workNight shift3 days per weekGameStop
Effingham, IL5 days ago- ...Catholic Charities Diocese of Springfield in Illinois in Teutopolis, IL is seeking a part-time Retail Associate to assist customers and referral clients, operate the cash register, and display clothing store items. The position totals 22.5 hours weekly with Tue, Thu, Fri...Part timeShift work
Catholic Charities Diocese of Springfield in Illinois
Teutopolis, IL3 days ago $16 per hour
ScanScape is seeking a part-time Retail Scan Associate in Effingham, IL 62401. Expected to visit local stores weekly to scan bar codes and collect data across multiple store types. The role includes flexible hours tied to store workload and occasional travel, with review...Part timeLocal areaFlexible hoursScan Scape
Effingham, IL4 days ago$18 - $18.25 per hour
...enter the facility. # Provides general information about services available to all patients and visitors. # Checks DAR frequently... ...staff, pharmacy staff, other office staff, billing representatives, etc., and staff at other CCSI facilities. # External Contacts...Hourly payTemporary workWork at officeCancer Care Specialists of IL
Effingham, IL1 day ago$17.79 per hour
...AssistantOffice Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person... ...timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual...Work at officeSarah Bush Lincoln
Effingham, IL13 hours ago- ...Member Services Representative As a member services representative you are a high energy, positive member of the team providing members with... ...environment. You will create raving fans by delivering +1% customer service, continually engaging and encouraging our members...Shift work
$15 per hour
...$15 per hour and watch your paycheck grow every 3 months until you reach $16.00 per hour. Ka-ching! Weekly payday!Calling all customer service rockstars and cashier virtuosos! Are you ready to:Dazzle customers with your million-dollar smile?Juggle operational duties like...Hourly payCurrently hiringLocal areaAll shiftsFlexible hoursShift workNight shiftAfternoon shiftMach 1 Stores
Effingham, IL13 days ago$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Effingham, ILmore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Teutopolis, ILmore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Effingham, ILmore than 2 months ago$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Effingham, ILmore than 2 months ago- ...marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the... ...! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights...
- ...Job Description Regional Sales Representative Job Summary This is an exciting... ...known for precision gearing, custom gearbox solutions, gearbox repair and rebuild... ...manufacturing, gearbox repair and rebuild services, reverse engineering projects,...Full timeRemote workNight shift
gpac
Effingham, IL4 days ago $15 - $15.75 per hour
...City: Effingham State: IL The FS brand represents a standard of excellence for... ...for the company, their owners, and their customers, while enacting to help the environment... ...Responsible for maintaining outstanding customer service, processing sales quickly and accurately...Hourly payFor contractorsLocal areaShift workNight shiftWeekend work$15 per hour
...MotoMart Team Member MotoMart operates 80+ convenience stores across the Midwest, delivering fast and friendly service to meet the everyday needs of our customers. Guided by our mission of convenience and community, we strive to create welcoming neighborhood destinations....- Why Work at McDonalds? Work Today, Get Paid Tomorrow. Paid Time Off $2,500 in Tuition Assistance Flexible Schedules Advancement Opportunities Your local McDonald's is looking for early birds to join their McFamily. Our openers come in at 4 am to prepare...Local areaImmediate startFlexible hoursShift work
$6,768 per month
...Job Requisition ID: 57923 Opening Date: 09/08/2026 Closing Date: 09/22/2026 Agency: Department of Children and Family Services Class Title: CHILD PROTECTION SPEC - 07163 Skill Option: None Bilingual Option: None Salary: Anticipated Starting Salary...Full timeContract workPart timeApprenticeshipWork at officeFlexible hoursWeekend workAfternoon shift2 days per week- ...Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational... ...support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the...Daily paidWork at officeLocal area
Heartland Dental
Effingham, IL1 day ago - ...promotional, personnel resources and analytical tools to enhance effectiveness in assigned sales territory, based on local assessment of customer needs. Provide special education to healthcare providers throughappropriate programsthat fall within AstraZeneca’s ethical...Local area
AstraZeneca
Effingham, IL1 day ago $15.5 per hour
...stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....Part timeLive inFlexible hoursShift workNight shiftIsland Hospitality
Effingham, IL4 days ago- ...We are offering a $200 sign-on bonus for this area!! Field Representative - Flexible Schedules For College Students - No Experience Needed Flexible schedules, you can work within the assigned window anytime the store is open! Need to study for a final? You can move...Part timeCasual workRelocation packageFlexible hoursShift work
RetailData
Effingham, IL4 days ago $16 - $19.5 per hour
...Rural King is seeking a Firearms Sales Associate in Effingham, Illinois. In this role, you will provide exceptional customer service and expertise in firearms and related accessories. Key responsibilities include engaging customers, ensuring compliance with firearms regulations...Hourly payRural King
Effingham, IL1 day ago$75k
...Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers....Flexible hoursNight shiftPlatinum Supplemental Insurance
Teutopolis, IL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer service attendant Effingham, IL
- airport customer experience specialist Effingham, IL
- customer support associate Effingham, IL
- customer service officer Effingham, IL
- customer service representative csr Effingham, IL
- customer relations representative Effingham, IL
- customer relations specialist Effingham, IL
- customer service representative Effingham, IL
- customer service representative data entry Effingham, IL
- airline customer service agent Effingham, IL