Case Management Assistant

Job Type


Full-time

• Assists Supervisor with daily clinical activities to ensure clinic runs smoothly and timely.
• Prepares clinical charts prior to the patient's appointment.
• Ensures that ancillary and lab reports, etc. are included in the patient chart prior to their visit.
• Schedules appointments (new patient, follow-up, add-ons, referrals, or tests), follow-up appointments (post-testing, post-surgical, etc.) and terminates canceled appointments as required.
• Schedules follow up testing per Physician orders.
• Accurately enters new patient information into electronic medical records (EMR) file.
• Updates patient charge sheet to ensure all services, injections and DME are included.
• Accurately labels and scans documents into EMR system.
• Fulfills medical records request on behalf of patient to include outside physician offices, insurance companies, worker's compensation adjustors, etc.
• Monitors and works Practice buckets on dashboard.
• Ensures regulatory compliance and reports any quality issues as they arise.
• Interacts with various departments within the group, insurance companies, and worker's compensation adjusters.

• High school diploma or GED.
• EMR experience preferred.
• Clinical knowledge. Intermediate to advanced computer skills. Type 45+ wpm.
• Must have the ability to multi-task and have strong organizational skills; must have the ability to communicate effectively with Providers/Physicians, co-workers, patients and external customers at all times.
• Must have a valid Driver License. Other duties as assigned as necessary may vary at times, as needed, by your immediate supervisor or as directed by the company.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopies, telephone, and other equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate information to patients and team members. Normal but fast-paced work environment.
• Consistent and Predictable attendance