Warehouse and Shipping Manager

Trackmobile

As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Coordinates the ordering and distribution of products, parts, and accessories. Ensures adequate and timely distribution of these elements to attain maximum sales potential consistent with good inventory control. Leads a team of direct reports.

Role and Responsibilities

• Oversees daily warehouse workflow and schedules staff to ensure appropriate coverage, such as assigning team members to receiving, picking, packing, and shipping areas based on workload.
• Manages daily shipping operations, including order processing, inventory tracking, documentation, and transportation oversight, such as verifying shipment accuracy and coordinating freight pickup schedules.
• Investigates and resolves shipping quality concerns, damages, and lost freight claims, such as reviewing carrier documentation, photos, and delivery records to determine next steps.
• Builds and maintains relationships with carriers, freight forwarders, and vendors, such as discussing service issues, delivery timelines, and cost-effective shipping options.
• Ensures project and department milestones are met while adhering to approved budgets, such as tracking progress on inventory cleanup, warehouse layout changes, or shipping cost initiatives.
• Has full authority for personnel actions, including hiring and training new warehouse employees, such as participating in interviews, onboarding new hires, and ensuring required training is completed.
• Promotes efficient warehouse operations by coordinating and collaborating with other departments, such as working with production, purchasing, and customer service to resolve material availability or delivery issues.
• Researches, identifies, and presents opportunities to improve warehouse operations, such as recommending process changes, space utilization improvements, or technology enhancements.
• Ensures compliance with applicable federal, state, local, and company safety policies, such as reinforcing proper forklift operation, PPE use, housekeeping, and incident reporting procedures.
• Works to meet internal and external customer demands and support customer satisfaction, such as prioritizing urgent orders, communicating delays, and ensuring accurate shipments.
• Communicates directly with customers on shipment arrangements and freight quoting.
• Coordinates with drivers and loads equipment as required.
• Performs other related duties as assigned, such as supporting special projects, audits, inventory counts, or cross-functional warehouse initiatives.

LOGISTICS RESPONSIBILITIES

• Coordinates with logistics providers to ensure delivery on time of both inbound and outbound shipments.
• Oversees logistics flow and organizes staff to accomplish daily objectives.

Qualifications and Education Requirements

• High school diploma or equivalent required; Six Sigma (Lean) preferred.
• Typically requires at least five years of related experience required; 1-3 years supervisory experience required.

Required skills / abilities

• Excellent verbal and written communication skills
• Excellent supervisory and interpersonal skills
• Thorough understanding of warehouse policies and procedures
• Thorough understanding of applicable federal, state, local and company safety policies.
• Ability to analyze information and/or use logic to solve problems.
• Working knowledge of Excel and Microsoft Office

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io, and please be sure to include the title and the location of the position for which you are applying.