Shipping and Receiving Associate

Seasonal Shipping And Receiving AssociateDenver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs.Denver Botanic Gardens is currently seeking a Seasonal Shipping and Receiving Associate in our Gift Shop Department! Read below to see if the requirements might be a good fit for you:This position will assist with the day-to-day responsibilities of the shipping and receiving dock. Duties include but are not limited to the timely and accurate processing and resolution of inventory receiving, organization, and restocking merchandise to support Gift Shop operations and profitability.This position will also assist with the daily operation of the Gift Shop. Duties include, but are not limited to, opening and closing procedures, customer service, restocking the sales floor as needed, maintaining the cleanliness of the store, and performing additional duties that involve direct interaction with Garden guests. The ideal candidate must be available to work throughout the entire Blossoms of Light season (November 20 through January 10).This position will work approximately 40 hours per week.General Duties and ResponsibilitiesActively seeks to be knowledgeable about all aspects of Gift Shop merchandise and facilitates sales transactions.Maintains and accurately receives all gift shop deliveries.Opens all shipments and inspect for damage.Unpacks all shipments, counts and verifies merchandise units, and compares quantities to the packing list.Compares shipped unit quantities, wholesale costs, and retail prices to the Garden's purchase orders for accuracy.Makes all item, unit, wholesale, and retail cost adjustments in TAM Retail.Prints all receiving documents for management and files appropriately.Prints pricing labels and supervises the accurate ticketing of each item using available gift shop personnel, volunteers, or community service.Safely secures and transports inventory to the appropriate location.Maintains all storage and stock rooms, ensuring all inventory is organized and readily accessible.Removes damaged inventory from the Gift Shop and marks it out of stock in TAM. Prints the appropriate documentation and presents it to Garden Security, the Shop Buyer, and Finance for approval prior to disposal.Checks sales floor and stock rooms to ensure the proper inventory mix is available and that all SKUs are represented.Greets Garden visitors and gift shop customers pleasantly, courteously, and promptly, as needed.Promotes Gift Shop sales as needed.Checks inventory-needed lists to ensure required inventory is available in the stock room.Works with all departments to ensure the highest quality experience for all Denver Botanic Gardens visitors.Receives and distributes dock shipments for all Denver Botanic Gardens departments including but not limited to Fed Ex, UPS, Amazon, courier deliveries.Releases outgoing shipments for all departments.Must be committed to the Gardens' mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.Position Qualifications: Knowledge, Skills and AbilitiesAbility to handle multiple and changing priorities, maintain confidentiality, and work effectively in a team environment.Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.Ability to maintain stability under pressure and able to deal well with stressful situations.Ability to be flexible and willing to modify plans when necessary, throughout the day.Ability to work a flexible schedule, including evenings, weekends and/or holidays.Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.Ability to work overtime as necessary.Must be a positive representative of the Gardens both internally and externally at all times.Must work with respect and cooperation at all times with fellow employees and the public.Must be committed to working safely at all times.Experience/Education:High school diploma / GED and/or combination of education and equivalent experience is required.Minimum of 1 years of experience in shipping and receiving.Six to twelve months of experience in cash handling, computer use, and customer service/problem resolution preferred.