Clinical Director - Emergency Department

Job Description

Description \n
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Summary:

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Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.

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Responsibilities:

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• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
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• Ensuring consistent application of nursing services policies and standards throughout the organization
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• Monitoring patient outcomes and quality and effectiveness of nursing care
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• Overseeing performance of teams; identifying and addressing staff training and development needs
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• Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies
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Standard I: Financial Management

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• Recognizes the impact of reimbursement on revenue
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• Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
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• Creates, monitors, and analyzes a budget; explaining variance
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• Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
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• Documents capital appropriations and project authorizations
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Standard II. Human Resources Management

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• Evaluates and specifies the critical resources required to accomplish the team's objectives
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• Initiates requests for required resources based on staff competency with patient acuity
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• Allocates team resources responsibly and equitably within the scope of labor laws
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• Calculates resource usage to set a baseline for comparison
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• Discovers opportunities to improve resource utilization
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• Implements changes in role consistent with scope of practice
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• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
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• Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
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• Adjusts management and personal style to fit the needs of different people and different situations
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• Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
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• Conducts evaluations on personnel performance at the work place and recommends improvement plans
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• Coaches others on operating personnel management systems and their processes
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Standard III. Relationship Management and Influencing Behaviors

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• Situation Management
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• Identifies issues that require immediate attention
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• Applies principles of crisis management to handle situations as necessary
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• Manages conflict
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• Promotes team dynamics
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• Mentors and coaches staff
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• Promotes Professional Management
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• Promotes and encourages stress management
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• Encourages participation in professional action
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• Principles of self-awareness
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• Fosters a healthy work environment
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• Diversity
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• Understands the components of cultural competence as they apply to the workforce
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• Maintains an environment of fairness and processes to support it
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• Capitalizes on differences to foster highly effective work groups
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Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations

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• Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
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• Provides direct service to internal or external customers
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• Facilitates the resolution of customer problems, issues, or concerns
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• Monitors and promotes workplace safety requirements resulting in positive patient outcomes
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• Applies systems thinking knowledge as an approach to analysis and decision-making
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• Demonstrates accountability for nursing research and quality improvement activities
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• Provides evidence-based nursing care
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• Promotes and communicates patient information effectively across the continuum of care
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Standard V. Leadership

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• Serves as a leader of patient care
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• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
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• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
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• Manages own behaviors during interactions, such as feedback giving, to shape workplace events
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• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
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• Employs leadership theories, such as contingency and transformational, and associated techniques
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• Applies techniques of “action learning” to problem solve and personally reflect on decisions
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Clinical Performance Improvement

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• Shares experiences with process performance improvements across multiple areas
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• Recognizes recurring and difficult problems and explores new or innovative solutions
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• Leverages technology to facilitate the sharing of clinical performance or outcomes data
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• Compares and contrasts different approaches for performance improvement; highlights pros and cons
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• Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
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• Consults on and coaches on developing business cases to justify improvement initiatives
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Clinical Policies and Standards

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• Monitors different types of clinical practice to ensure compliance with standards
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• Evaluates existing and evolving standards and procedures and their impact on the organization
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• Informs others on advanced clinical standards and policies across medical specialties
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• Collaborates with other functions in establishing and documenting joint standards
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• Participates in the development of clinical policies and practices
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• Develops control and monitoring mechanisms for clinical policies adherence
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Healthcare Policy and Ethics Compliance

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• Shares experiences with addressing diverse problems in healthcare policy compliance
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• Demonstrates best practices for dealing with complex compliance or non-compliance situations
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• Guides others in making correct decisions when faced with ethical dilemmas
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• Designs or revises organizational practices and procedures to ensure compliance with policies
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• Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities
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• Participates in translating policy changes into operational programs and services
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Healthcare Regulatory Environment

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• Implements programs as needed to comply with diverse healthcare laws or regulations
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• Monitors regulatory compliance of all healthcare practices to ensure no violations
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• Evaluates key aspects of pending healthcare regulations and legislation that may impact company
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• Provides recommendations and implements solutions to existing and potential legal problems
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• Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
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• Collaborates and communicates with all departments of healthcare organization for the preparation for external audits.
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Requirements:

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Education/Skills

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• Bachelor's Degree
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Experience

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• Minimum of 3-5 years of clinical patient care experience in a relevant setting
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• Minimum of 2 years of healthcare leadership
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Licenses, Registrations, or Certifications

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• RN License in state of employment or compact
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• BLS
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Work Schedule:

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8AM - 5PM Monday-Friday

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Work Type:

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Full Time

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