Medical Assistant

Join Team Wellward: Medical Assistant

Wellward Regenerative Medicine is seeking a motivated, compassionate, and growth-oriented Medical Assistant to join our team. Wellward is a Lexington, Kentucky-based integrative healthcare practice focused on transforming the way pain, orthopedic, and wellness care are delivered. Our multidisciplinary model combines regenerative medicine, sports medicine, non-surgical orthopedics, pain management, mental health, functional medicine, and lifestyle-based care to help patients heal, move, and live better. We are looking for individuals who enjoy learning, thrive in a fast-paced environment, and want to be part of a team that is helping shape the future of healthcare.

What You'll Do

• Support clinicians in delivering innovative, patient-centered treatment plans.
• Provide exceptional customer service and compassionate patient care.
• Obtain and accurately document patient histories and clinical information within our electronic health record (eClinicalWorks)
• Assist with medical documentation, follow-up requests, and care coordination.
• Prepare examination and procedure rooms.
• Collect and process laboratory specimens, including urine samples.
• Assist providers with minimally invasive procedures and regenerative medicine treatments.
• Reinforce patient education regarding diagnoses, treatment plans, and follow-up care under provider guidance.
• Maintain accurate medical records while adhering to HIPAA and compliance standards.
• Collaborate closely with clinical and administrative team members to ensure outstanding patient experience.
• Assist with phone calls, prescription requests, referrals, prior authorizations, and patient communications.
• Utilize technology and digital tools to support both in-person and remote patient care.

Qualifications

• Previous Medical Assistant experience required.
• Certified Medical Assistant (CMA) preferred but not required.
• Experience in orthopedics, sports medicine, pain management, procedural medicine, or regenerative medicine is a plus.
• Excellent interpersonal and customer service skills
• Strong attention to detail and organizational abilities
• Comfortable working in a fast-paced, team-oriented environment
• Experience with electronic health records (eClinicalWorks experience is a plus)
• Ability to learn new clinical processes and adapt to provider-specific workflows.
• Strong communication and problem-solving skills
• Reliable transportation and dependable attendance

What Makes Someone Successful at Wellward?

• Genuine passion for helping people improve their health and quality of life.
• Positive attitude and willingness to learn.
• Comfort with technology and process improvement.
• Ability to think critically and work independently when appropriate.
• Commitment to teamwork, professionalism, and continuous growth

Schedule

Full-Time Monday-Friday, 8:30 AM-5:00 PM Occasional overtime may be required.

Compensation

$18.00-$20.00 per hour, based on experience and qualifications.

Benefits

• Medical Insurance
• Safe Harbor 401(k) with Company Match
• Dental, Vision, Life, Accident, Short-Term and Long-Term Disability Insurance Options
• Paid Holidays
• Paid Time Off
• Employee Discounts on Services and Products
• Positive, Collaborative Work Environment
• Opportunities for personal growth and development

Benefits subject to eligibility requirements and may change over time.

Why Wellward?

At Wellward, we believe healthcare should be proactive, personalized, and empowering. A mission unites our team to help patients reduce pain, restore function, and reclaim their lives through innovative and evidence-based care. If you are excited about working alongside clinicians who are challenging conventional healthcare models and creating better outcomes for patients, we'd love to meet you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Wellward is more than a clinic it's a new way to think about healthcare. With a focus on regenerative medicine our experienced team examines each patient's case with an innovative, targeted eye. Through advanced techniques and a personally tailored approach, we treat the structural cause of pain and injury with non-surgical orthopedic options. We will transform your everyday experience.