Payment Systems Specialist

Payment Systems SpecialistAs a Payment Systems Specialist, you'll play a key role in keeping member payments and account transactions running smoothly, accurately, and securely. If you enjoy problem-solving, working behind the scenes, and helping deliver a great member experience, this is a great opportunity to make an impact every day.Start your journey at Arbor as a Payment Systems Specialist and grow right where you are – Payment Systems Specialist II and III growth track promotions possible (with a pay increase). With advancement opportunities and access to internal openings in finance, as well as other departments like operations, lending, marketing, IT, and HR, your future is full of possibility.What You'll DoProcess, balance, and reconcile payment system transactions and related accounts to ensure accuracy and timelinessSupport payment services operations, including electronic payments, card services, and stop payment requestsInvestigate and resolve transaction exceptions, disputes, errors, and member account issuesMonitor payment activity for potential fraud, abuse, and riskProvide responsive support and guidance to members, community partners, and internal team members regarding payment-related services and transactionsMaintain accurate records, general ledger activity, and vendor communicationIs This You?High school diploma, or equivalentFinancial services industry experienceStrong computer and application skillsStrong oral and written communication skillsAbility to successfully organize, prioritize, and manage multiple responsibilitiesAbility to collaborate and maintain effective team relationshipsProfessionalism in conduct, communication, and appearanceAbility to be bondedPreferred But Not Required: College degree, 1+ years of accounting/bookkeeping experienceWhy Join Arbor?For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits.