Medical Case Manager - Housing

Job Description

Job Description

Housing Is Health. Your Work Can Make a Difference.
As a Medical Case Manager, you’ll help people living with HIV/AIDS navigate housing challenges, connect with community resources, and access the support they need to thrive.

Duties & Responsibilities:

• Research and maintain a list of housing programs; develop and maintain relationships with landlords and partners, provide referrals when appropriate
• Provide information to clients, MCMs and partners on housing resources and eligibility, budgeting and more
• Provide direction to MCM team on patient eligibility, ensure documentation is compliant and correct in patient charts (i.e., income information, demographic information, IDs, etc.)
• Researches and understands landlord/tenant law
• Assist with chart audits in Provide Enterprise, review data and document entry in EMR to ensure accuracy and compliance with program eligibility
• Work with Data Quality Team members and Case Management Leadership to run reports and review metrics across all patients and MCMs related to housing, ensure data are correct
• Write monthly and/or quarterly reports for funders and partners
• Partner with the Accounting Team to ensure documentation is up to date and accurate and subsidy payments are correct
• Communicate directly with patients and MCM staff to obtain required documentation, ensure patient charts, supporting documentation and income information are up to date, accurate, and complete

Medical Case Management:

• Manage a caseload of up to 50 patients per year
• Conduct comprehensive assessments of patient needs/goals
• Conduct comprehensive assessments of patient eligibility for state and federal programs including, but not limited to, the SC AIDS Drug Assistance Program (ADAP) and NC HIV Medication Assistance Program (HMAP)
• Build relationships with patients and connect regularly for appointments in-person at AHC, by phone, and occasionally in-person in the community or at patients’ homes
• Develop comprehensive, individualized action plans to meet patient needs/goals
• Advocate for services and resources to reach patient goals, coordinate internal/external providers and social benefit referrals
• Support patients in completing applications for state and federal programs including, but not limited to, SNAP, SSDI, SSI, Medicaid/Medicare
• Provide education to patients on eligibility requirements, assist with insurance enrollment and coverage
• Provide ongoing evaluation and support to ensure patient retention in medical care
• Conduct semi-annual and annual reassessments of patient needs and eligibility
• Document intakes, along with data and patient service plans using electronic health records, state reporting, and patient documentation databases - such as Provide Enterprise
• Ensure services are delivered in accordance with the SC Ryan White Part B Case Management and Ryan White Part A guidelines
• Participate in Continuous Quality Improvement (CQI) activities and the AHC Performance Mana

Founded from a commitment to caring for people living with HIV/AIDS, AHC has grown into a comprehensive community health center providing medical, behavioral health, dental, pharmacy, prevention, case management, and supportive services under one roof.

As a member of the AHC team, you will have the opportunity to:

* Make a meaningful difference by expanding access to high-quality, comprehensive care for individuals and families in our community.
* Lead with purpose in an organization with a longstanding commitment to HIV/AIDS care, prevention, health equity, and community health.
* Collaborate across disciplines in an integrated, patient-centered environment where medical and supportive services work together.
* Build community impact by developing partnerships with healthcare providers, community organizations, funders, and other stakeholders.

Company Description

Founded from a commitment to caring for people living with HIV/AIDS, AHC has grown into a comprehensive community health center providing medical, behavioral health, dental, pharmacy, prevention, case management, and supportive services under one roof.\r\rAs a member of the AHC team, you will have the opportunity to:\r\r* Make a meaningful difference by expanding access to high-quality, comprehensive care for individuals and families in our community.\r* Lead with purpose in an organization with a longstanding commitment to HIV/AIDS care, prevention, health equity, and community health.\r* Collaborate across disciplines in an integrated, patient-centered environment where medical and supportive services work together.\r* Build community impact by developing partnerships with healthcare providers, community organizations, funders, and other stakeholders.