Member Team Lead

Sam's Club #6353 1946 10th Ave N, Myrtle Beach, SC 29577-5624

R-2569546

To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape. $22.00 - $30.00/hr* Full time Shifts may vary Position Summary Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promotes the value of Sam's Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs; assists members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self-service technology; assists members with transactions utilizing registers or self-checkout area and ensuring club pick-up orders are filled. Oversees assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, organizing and maintaining availability of carts, flatbeds, assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures, and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, preparing daily deposits, preparing and overseeing Cash Fund Transfers, investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzes and applies information from multiple sources; monitors progress and results; identifies and addresses improvement opportunities. Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices, implementing related action plans using the Open Door Policy and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality are achieved, and modeling and helping others with how to adapt to change or new challenges. What you'll do Specify additional day-to-day tasks or expectations (content can be inserted here). [This section was duplicated in the original; keep reference placeholder or merge with Position Summary if needed.] Minimum Qualifications 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience. Must be 18 years of age or older. Preferred Qualifications Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others. Primary Location 1946 10TH AVE N, MYRTLE BEACH, SC 29577-5624, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at . The hourly wage range for this position is $22.00 to $30.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. #J-18808-Ljbffr Walmart