Project Manager

This is a repost of 126096.


Do NOT submit previous candidates.


Candidate MUST be a WI resident .

Feedback from manager:


1. Previous candidates were unable to provide specific examples of how they managed a project. While some candidates were able to communicate generic processes, DOR is interested in the specifics. Candidates also demonstrated a general understanding of project prerequisites, but not how they managed the project throughout its lifetime.


2. Interested in hiring a subject matter expert that can be productive with minimal onboarding time, but DOR understands there will be some time to learn their systems and processes.


3. See Additional Information at the bottom for more feedback from the manager.

This is an advanced professional position providing project management and business analysis expertise supporting Department of Revenue initiatives. This position:

• Performs project management activities for assigned projects and enhancements.
• Directs and guides the analysis, design, development, testing and implementation for assigned projects and systems.
• Coordinates business requirements development for assigned enhancements and projects.
• Plans, leads, and performs testing activities for assigned system maintenance and enhancement requests.

Working with agency partners, this position confirms functional and technical business requirements, presents, and negotiates solution options, identifies timelines, and coordinates and leads solution implementations. This position acts as a facilitator, planner, and problem solver in order to meet agency strategic objectives.

The position requires advanced working knowledge of project management methodologies and standard industry practices; business analysis techniques and practices; and information technology development practices and environments. The position also utilizes excellent communication and consensus building skills, and the ability lead teams and work effectively within a team development environment.


The position works independently under the broad policy guidance of the Business Intelligence Services Management Information Chief.

Responsibilities:

A. Perform project management activities for assigned enhancements and projects.

• Plan, monitor and support all project plans and work activities according to the department project management methodology. Adhere to DTS Project methodology for internal applications and purchased systems.
• Develop project plan and schedule and identify project team and steering committee.
• Schedule, plan and facilitate project meetings. Establish project meeting agendas and create meeting notes.
• Provide project interface for managers and project teams. Provide walkthroughs and presentations about new or changed applications as requested.
• Facilitate and manage changes to project scope through appropriate approvals and communications.
• Provide regular status reports for projects. Distribute status reports to stakeholders and present at project steering team meetings.
• Analyze and report project risk factors and impact of change as requested.

B. Perform advanced business analysis activities for assigned projects and systems.

• Conduct/facilitate formal business requirements elicitation and business process mapping/reengineering activities.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, and workflow analysis.
• Document requirements using standard business analysis artifacts like requirements documents, process maps, and use cases.
• Coordinate requirements review with business and technical staff, confirm shared understanding of all requirements, and obtain business owner sign off.
• Develop test plans including system and user acceptance testing.
• Perform system testing, ensuring new or changed functionality is fully tested before release for business testing.
• Coordinate tests with business areas, assisting business area experts and program liaisons with the analysis of test results.

Knowledge and Skills:

1. Knowledge and experience in Applications Development Project Management and methodologies
2. Strong analysis skills grounded in technology and business planning and management.
3. Business requirements elicitation and documentation.
4. In-depth knowledge and skill related to information systems analysis, development, documentation of process workflow, and identification/documentation of business process requirements.
5. Experience and skill with Business Analysis techniques and use of industry-standard artifacts.
6. Strong ability to convert business requirements to technology system requirements.
7. Knowledge of information system concepts, principles, practices, and techniques.
8. Knowledge and skill related to systems development life cycle techniques, including user interviewing, data collection, advanced systems analysis, design techniques, functional specifications, system testing/debugging, and system documentation.
9. Knowledge and skill in developing test plans, scripts, and scenarios including identifying test inputs, outputs and expected outcomes.
10. Knowledge and skill in development of training materials and training program delivery/presentation.
11. Knowledge of systems implementation issues and methods.
12. Knowledge of meeting facilitation and management techniques.
13. Strong inter-personal skills including the ability to work independently and collaboratively with peers, business and IS managers and staff in federal, state, and local agencies and with division and department managers or staff.
14. Strong oral and written communication skills including the ability to communicate business and technical concepts and information effectively to a wide range of audiences.
15. Effective use of consensus building to reach decisions.
16. Knowledge and skill in providing excellent customer service.
17. Ability to form effective working relationships and participate as part of a collaborative team effort.
18. Ability to learn quickly; synthesize complex information; identify key points and communicate results accurately and effectively.
19. Skilled in organization, prioritization, and time management.
20. Group presentation skills.
21. Resourceful in identifying/obtaining information sources needed to perform effectively.
22. Ability to work independently and exercise appropriate discretion with a minimum of supervision and produce effective, acceptable results within short time frames.
23. Conceptual understanding of web applications and relational database architectures
24. Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Visio, etc.)

Top Skills & Years of Experience:

• 11 or more years of experience as an IT Project Manager
• Experience eliciting and documenting business requirements and software solutions.
• Experience leading and supporting testing initiatives.
• Experience managing more than one application enhancement project simultaneously.

Nice to have skills:

• COTS application experience
• Managing software upgrade projects

Interview Process:

• MS Teams with video on (1st interview) and in-person (2nd interview)

Remote or onsite?

• Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Initially, this resource will be onsite for the first month. After the first month the candidate can request a hybrid schedule.
• Cannot be remote for more than 60% of a two-week pay period.