Sales Assistant Manager

Job Type: Full-Time (Home Office Arrangement)

Summary of Responsibilities:

• Manage sales and marketing functions to drive business growth and increase profits.
• Achieve sales budgets and analyze monthly sales performance.
• Conduct performance appraisals and prepare sales reports for upper Management.
• Serve customers by selling services, meeting their needs, and resolving problems.
• Generate new accounts by calling leads and prospects.
• Expand sales with current customers and arrange appointments with potential and existing customers.
• Enter customer data into internal web applications and databases.
• Compile leads and prospects through internet research.
• Analyze customer freight activity and offer appropriate pricing agreements.
• Assist with monitoring international and domestic shipments.
• Engage and support in house agents through phone and email communication.
• Generate activity reports and report sales to management.
• Process incoming emails, electronic files, and faxes.

Associated Responsibilities:

• Receive phone calls and communicate with retail customers in English and Japanese.
• Handle cargo, including receiving, inspection, sorting, labeling, packing, palletizing, and loading.
• Maintain flexibility in work assignments.
• Comply with, train for, and report to regulatory agencies, company safety and security programs, and company
• Execute inventory management, record-keeping, and reporting.
• Maintain a clean and orderly warehouse and workspace.
• Occasionally operate forklifts for inventory and other operations.

Knowledge and Skill Requirements:

• Fully proficient in the Japanese language
• Strong sales presentation and telephone skills.
• Self-motivation and initiative.
• Excellent interpersonal and team-building skills.
• Accurate and timely data entry into data programs.
• Ability to create, compose, and edit written materials.
• Ability to operate motor vehicles and forklifts safely and maintain required training certifications.
• Maintain security clearances and training certifications following industry regulatory agencies, including TSA.
• Strong organizational skills.

Education

Bachelor's degree and at least 3 year Management experience